Information for the public Information for providers

Corporate plans


Our Corporate Plan sets out our strategic objectives for a three-year planning period.


Corporate Plan 2017-2020

Corporate Plan 2014-2017

Corporate Plan 2013-2015

Corporate Plan 2012-2015

Corporate Plan 2011-2014

Corporate Plan 2010 - 2011

Corporate Plan 2009 - 2011

Corporate Plan 2008 - 2011

Corporate Plan 2007 - 2009

Corporate Plan 2006 - 2009

Corporate Plan 2005 - 2006

Corporate Plan 2004 - 2006

Corporate Plan 2003 - 2006

Corporate Plan 2002 - 2003

Corporate Plan 2001 - 2003

Corporate Plan 2000 - 2003   Headline indicators pdf

Quick links

20, Nov, 2017

Office closed for St Andrew's Day holiday - Monday 27 November

Read article

20, Nov, 2017

Payment dates over the Festive period

Read article

14, Nov, 2017

Recruitment process underway for new Board members

Read article

10, Nov, 2017

CLAO website maintenance - 25-26 November

Read article

03, Nov, 2017

Annual Report 2016-17 published

Read article