Performance against target

In this section you can read about how we measure our performance, and read the latest information about how we are performing, updated every quarter.

Current performance - for 2006-2007 year

We are delighted to report that once again, we have met or surpassed the targets set for all of our headline indicators.

Performance from 1 April 2006 to 30 August 2007.

About our targets

Our performance is measured against six targets, called ‘headline performance indicators’, because they are considered to be the most important measurements of our performance. We also have individual and corporate targets.

We set out our targets in our Corporate Plan, which the Justice Minister agrees each year. We ask people for their views on our targets, and may adjust our standards if they do not match their needs. We realise that when someone applies for legal aid, they want, above all, a correct decision which takes account of all the relevant factors within a set timescale. How accurately and quickly we deal with every application for legal aid has a big impact on both the applicants and their legal advisers.

You can read our targets for 2006-2009 in our Corporate Plan, and for 2006-2007 in our service standards and read in more detail our performance for 2006-2007 in our Annual Report.