Making it easier to access our services
Information on accessibility when contacting us, using our website and visiting our premises.
Our general number is 0131 226 7061. Calls by BT Next Generation Text are welcome.
British Sign Language
contactScotland – BSL: Scotland’s online BSL interpreting service
We want our website to be as easy to use as possible. If you have any problems using it please let us know by calling 0131 226 7061 or emailing firstname.lastname@example.org.
Throughout the website the text can be made larger by using the text sizer at the top of each page OR go to “View” in your tool bar at the top of the page then click on “text size” to choose your preference.
Other languages or formats
Information on how to use the browseAloud tool to assist in reading our website and linked documents in other languages, or to use the listening function is available on our Other languages and formats page.
Let us know what you think
We have tried hard to make this website as easy to use as possible. However, if you have any comments or feedback please email email@example.com
Using your keyboard to move around the website
Use the arrow keys on your keyboard to scroll up and down a page.
To jump from the top to the bottom of the pages use the page up and page down buttons.
Use the tab button to go to the next form field, or hold down shift and press tab if you want to go back to the previous one.
Opening Word or Excel documents
If you do not have Microsoft Word or Excel you can download a free viewer from the Microsoft website (Viewers: Word or Excel).
Opening PDF documents
You will need to download Adobe Reader software from the Adobe website.
Access to the Scottish Legal Aid Board for visitors with impaired mobility
Parking - there are parking spaces opposite the offices, and vehicles displaying a disabled driver sticker can park directly outside our headquarters at Thistle House on Haymarket Terrace.
The headquarters building is accessible to people with impaired mobility.
Access to the Scottish Legal Aid Board for visually impaired visitors and deaf or hard of hearing visitors
Support dogs - are welcome at our offices.
Induction loop - our interview room is fitted with an induction loop.
BSL signers - We have one member of staff who uses sign language. It is best to ring ahead to make an appointment and we can then ensure that both they, and the person you need to speak with about your query, are available.
Firms registered to carry out legal aid work
Some firms who are registered to carry out legal aid work have provided us with accessibility information about their office. If applicable, you can find this information in the Accessibility tab on our Solicitor Finder.
The Board is committed to the promotion of equality and to tackling discrimination - more information