Information for the public Information for providers About us

Making it easier to access our services

Information on accessibility when contacting us, using our website and visiting our premises.


Our general number is 0131 226 7061. Calls by BT Text Relay Direct are welcome.

Our website

We want our website to be as easy to use as possible. If you have any problems using it please let us know by calling 0131 226 7061 or emailing

Text size

Throughout the website the text can be made larger by using the text sizer at the top of each page OR go to “View” in your tool bar at the top of the page then click on “text size” to choose your preference.

Leaflets in other languages or formats 


Let us know what you think 

We have tried hard to make this website as easy to use as possible. However, if you have any comments or feedback please email 

Using your keyboard to move around the website 
  • Use the arrow keys on your keyboard to scroll up and down a page.

  • To jump from the top to the bottom of the pages use the page up and page down buttons.

  • Use the tab button to go to the next form field, or hold down shift and press tab if you want to go back to the previous one. 

Opening Word or Excel documents 

If you do not have Microsoft Word or Excel you can download a free viewer from the Microsoft website (Viewers: Word or Excel). 

Opening PDF documents 

You will need to download Adobe Reader software from the Adobe website.   


Our premises

Access to the Scottish Legal Aid Board for visitors with impaired mobility
Parking - there are parking spaces opposite the offices, and vehicles displaying a disabled driver sticker can park directly outside our headquarters at Thistle House on Haymarket Terrace.
The headquarters building is accessible to people with impaired mobility. 
Access to the Scottish Legal Aid Board for visually impaired visitors and deaf or hard of hearing visitors
Support dogs - are welcome at our offices.
Induction loop - our interview room is fitted with an induction loop.
BSL signers - We have one member of staff who uses sign language. It is best to ring ahead to make an appointment and we can then ensure that both they, and the person you need to speak with about your query, are available.


The Board is committed to the promotion of equality and to tackling discrimination - more information

19, Jan, 2015

Launch of first good practice principles for funders of advice

Read article

15, Jan, 2015

Advice projects help 18,000 people cope with challenges of benefit changes

Read article

14, Jan, 2015

Police station duty scheme update

Read article

23, Dec, 2014

SLAB moving to new offices in January 2015

Read article

12, Dec, 2014

Police station duty scheme update

Read article

01, Dec, 2014

Police station duty scheme update

Read article

31, Oct, 2014

Annual Report 2013-2014

Read article

29, Oct, 2014

Edinburgh advice projects mark success of first year

Read article

19, Oct, 2014

New projects to help families tackle money worries

Read article

13, Oct, 2014

Police station duty scheme update

Read article