Information for the public Information for providers About us

Making it easier to access our services


Information on accessibility when contacting us, using our website and visiting our premises.


Telephone

Our general number is 0131 226 7061. Calls by BT Next Generation Text are welcome.

British Sign Language

ContactScotland_logocontactScotland – BSL: Scotland’s online BSL interpreting service


Our website

We want our website to be as easy to use as possible. If you have any problems using it please let us know by calling 0131 226 7061 or emailing communications@slab.org.uk.

Text size

Throughout the website the text can be made larger by using the text sizer at the top of each page OR go to “View” in your tool bar at the top of the page then click on “text size” to choose your preference.

Other languages or formats

Information on how to use the browseAloud tool to assist in reading our website and linked documents in other languages, or to use the listening function is available on our Other languages and formats page.

Let us know what you think 

We have tried hard to make this website as easy to use as possible. However, if you have any comments or feedback please email communications@slab.org.uk 

Using your keyboard to move around the website 
Opening Word or Excel documents 

If you do not have Microsoft Word or Excel you can download a free viewer from the Microsoft website (Viewers: Word or Excel). 

Opening PDF documents 

You will need to download Adobe Reader software from the Adobe website.   

 


Our premises

Access to the Scottish Legal Aid Board for visitors with impaired mobility
Parking - there are parking spaces opposite the offices, and vehicles displaying a disabled driver sticker can park directly outside our headquarters at Thistle House on Haymarket Terrace.
The headquarters building is accessible to people with impaired mobility. 
Access to the Scottish Legal Aid Board for visually impaired visitors and deaf or hard of hearing visitors
Support dogs - are welcome at our offices.
Induction loop - our interview room is fitted with an induction loop.
Firms registered to carry out legal aid work

Some firms who are registered to carry out legal aid work have provided us with accessibility information about their office. If applicable, you can find this information in the Accessibility tab on our Solicitor Finder.


The Board is committed to the promotion of equality and to tackling discrimination - more information

21, Jun, 2016

Research on deaf people’s access to civil legal services

Read article

17, Jun, 2016

New Chair and Board members appointed by Scottish Government

Read article

15, Jun, 2016

SNSIAP Update June 2016 - Consent guidance and new FAQs

Read article

13, Jun, 2016

LAOL downtime - Thursday 23rd June

Read article

19, May, 2016

Courts research calls for appraisal of support in small claims disputes

Read article

29, Mar, 2016

Legal aid BSL videos now available

Read article

04, Feb, 2016

Fourth monitoring report on the availability and accessibility of legal services published

Read article

18, Dec, 2015

SLAB's annual report for 2014-2015 published

Read article