Information for the public Information for providers About us

Making it easier to access our services


Information on accessibility when contacting us, using our website and visiting our premises.


Telephone

Our general number is 0131 226 7061. Calls by BT Next Generation Text are welcome.

British Sign Language

ContactScotland_logocontactScotland – BSL: Scotland’s online BSL interpreting service


Our website

We want our website to be as easy to use as possible. If you have any problems using it please let us know by calling 0131 226 7061 or emailing communications@slab.org.uk.

Text size

Throughout the website the text can be made larger by using the text sizer at the top of each page OR go to “View” in your tool bar at the top of the page then click on “text size” to choose your preference.

Other languages or formats

Information on how to use the BrowseAloud tool to assist in reading our website and linked documents in other languages, or to use the listening function is available on our Other languages and formats page.

Let us know what you think 

We have tried hard to make this website as easy to use as possible. However, if you have any comments or feedback please email communications@slab.org.uk 

Using your keyboard to move around the website 
Opening Word or Excel documents 

If you do not have Microsoft Word or Excel you can download a free viewer from the Microsoft website (Viewers: Word or Excel). 

Opening PDF documents 

You will need to download Adobe Reader software from the Adobe website.   

 


Our premises

You can find out how to get to Thistle House and the accessibility features of the building here.

Firms registered to carry out legal aid work

Some firms who are registered to carry out legal aid work have provided us with accessibility information about their office. If applicable, you can find this information in the Accessibility tab on our Solicitor Finder.


Equalities

We are committed to the promotion of equality and to tackling discrimination - more information

30, Nov, 2016

SLAB annual report 2015-2016 published

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23, Nov, 2016

Introduction of new Legal Aid Online Terms & Conditions moved to new year

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17, Nov, 2016

Civil legal aid solicitors invited to give feedback on satisfaction with SLAB services

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15, Nov, 2016

Research exploring the experiences of applicants for civil legal aid to begin

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15, Nov, 2016

Performance Auditor for SNSIAP appointed

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09, Nov, 2016

Bank credit dates over St Andrew's Day bank holiday

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14, Oct, 2016

SLAB/CELCIS research published on role of solicitor in Children's Hearings

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13, Oct, 2016

New legal member of SLAB board appointed by Scottish Government

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07, Oct, 2016

Funding for advice projects extended into 2017

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30, Sep, 2016

Civil legal aid applicant survey to measure satisfaction with SLAB services

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30, Sep, 2016

SLAB publishes Corporate Parenting Plan

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19, Sep, 2016

LAOL downtime - Monday 26 September

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23, Aug, 2016

Business Plan for 2016-17 published

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04, Feb, 2016

Fourth monitoring report on the availability and accessibility of legal services published

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