Information for the public Information for providers About us

Making it easier to access our services


Information on accessibility when contacting us, using our website and visiting our premises.


Telephone

Our general number is 0131 226 7061. Calls by BT Text Relay Direct are welcome.

British Sign Language

ContactScotland_logocontactScotland – BSL: Scotland’s online BSL interpreting service


Our website

We want our website to be as easy to use as possible. If you have any problems using it please let us know by calling 0131 226 7061 or emailing communications@slab.org.uk.

Text size

Throughout the website the text can be made larger by using the text sizer at the top of each page OR go to “View” in your tool bar at the top of the page then click on “text size” to choose your preference.

Other languages or formats

Information on how to use the browseAloud tool to assist in reading our website and linked documents in other languages, or to use the listening function is available on our Other languages and formats page.

Let us know what you think 

We have tried hard to make this website as easy to use as possible. However, if you have any comments or feedback please email communications@slab.org.uk 

Using your keyboard to move around the website 
Opening Word or Excel documents 

If you do not have Microsoft Word or Excel you can download a free viewer from the Microsoft website (Viewers: Word or Excel). 

Opening PDF documents 

You will need to download Adobe Reader software from the Adobe website.   

 


Our premises

Access to the Scottish Legal Aid Board for visitors with impaired mobility
Parking - there are parking spaces opposite the offices, and vehicles displaying a disabled driver sticker can park directly outside our headquarters at Thistle House on Haymarket Terrace.
The headquarters building is accessible to people with impaired mobility. 
Access to the Scottish Legal Aid Board for visually impaired visitors and deaf or hard of hearing visitors
Support dogs - are welcome at our offices.
Induction loop - our interview room is fitted with an induction loop.
BSL signers - We have one member of staff who uses sign language. It is best to ring ahead to make an appointment and we can then ensure that both they, and the person you need to speak with about your query, are available.

 


The Board is committed to the promotion of equality and to tackling discrimination - more information

24, Apr, 2015

Recruiting: Chief Executive of SLAB

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22, Apr, 2015

Lindsay Montgomery to retire as SLAB’s Chief Executive

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22, Apr, 2015

New project to help victims of gender violence

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13, Apr, 2015

Police station duty scheme update

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07, Apr, 2015

Updated 2015 Keycards and online calculators

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27, Mar, 2015

Children’s Duty Scheme - Easter Holidays & 4th May Arrangements

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27, Mar, 2015

Scottish Legal Aid Board joins Earth Hour 2015

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17, Mar, 2015

Easter opening hours and payments schedule

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16, Mar, 2015

Police station duty scheme update

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02, Mar, 2015

Contacting SLAB through new free online BSL interpreting service

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18, Feb, 2015

Launch of new child poverty prevention project in West Lothian

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18, Feb, 2015

Cabinet minister visits debt advice project

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16, Feb, 2015

Introduction of telephone call routing system

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11, Feb, 2015

Police station duty scheme update

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09, Feb, 2015

SLAB's response to Law Society of Scotland's Discussion paper on legal assistance in Scotland

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05, Feb, 2015

Legal Aid Online planned maintenance - Sunday 8 February

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02, Feb, 2015

SLAB move to Thistle House

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19, Jan, 2015

Launch of first good practice principles for funders of advice

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15, Jan, 2015

Advice projects help 18,000 people cope with challenges of benefit changes

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31, Oct, 2014

Annual Report 2013-2014

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19, Oct, 2014

New projects to help families tackle money worries

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13, Oct, 2014

Police station duty scheme update

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