It helps you and us if you know who to contact in our office about different issues.
Many of our staff now have direct-dial telephone numbers, allowing you to reach them direct without having to go through our switchboard. And it means that you may be able to reach them (or leave a message on voicemail for them) outwith our normal switchboard hours of 8.30 a.m. to 5 p.m.
Departments such as those dealing with applications and accounts all have fax machines in their rooms, allowing you to contact them quickly when necessary. Using the wrong fax number means that an urgent fax may be delayed in reaching the correct department.
If you want to e-mail someone within the Board, their e-mail address is made up of their surname followed by the first two letters of their forename, followed by @slab.org.uk – for example, the address for our Manager of Communications, Colin Sim, is simco@slab.org.uk.
If you need to contact someone who is not on this list, and whose telephone number you don’t know, you can still reach them on our switchboard number, 0131 226 7061. If you have a general enquiry, our e-mail address is general@slab.org.uk, but you should avoid using this address for specific enquiries about applications or accounts, which you should address to the individuals shown below.
To find out more about legal aid and if you may qualify, or where to find a legal aid solicitor or order our leaflets you can also call our Legal Aid Helpline on 0845 122 8686. Its open 7 days a week 7am to 11pm. (Please note that we do not provide legal advice. )
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Direct dial number |
Fax number |
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CHAIRMAN AND CHIEF EXECUTIVE’S OFFICE |
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0131 220 5145 |
The Chief Executive’s Office provides administrative and secretarial support for the Chairman, Chief Executive and Board Members. It co-ordinates meetings and manages the complaints system. |
Chairman: Iain A Robertson CBE |
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Chief Executive: Lindsay Montgomery |
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Executive Assistant: Julie Garvey |
0131 240 2060 |
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DEPARTMENT OF CORPORATE SERVICES AND ACCOUNTS |
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0131 220 5133 |
Director: Andrew Menzies |
0131 240 2081 |
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Executive Assistant: Kim Forrest |
0131 240 2078 |
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Accounts |
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Accounts is responsible for the registration, assessment and processing of all types of legal aid accounts and any related enquiries. |
Manager: Judith Cemery |
0131 240 2053 |
0131 220 5133 |
Accounts Technical specialists |
|
0131 225 4931 |
Head of Specialist Unit: Steven Carrie |
0131 240 2054 |
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Technical Specialist, Criminal: Ian Baptie |
0131 240 2059 |
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Technical Specialist, Civil: Ross Marriott |
0131 240 1976 |
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Technical Specialist: Criminal: William Smith |
0131 240 1977 |
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| Accounts Specialist: Alan Spence |
0131 240 1921 |
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| Accounts Specialist: Iain Shaw |
0131 240 2087 |
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Administration Accounts (for registration of accounts and payment enquiries) |
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0131 225 2497 |
Team Leader:
Charlene Gillies
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0131 240 2052 |
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Acting Deputy Team Leader: Lynne Mitchell |
0131 240 2055 |
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Advice and assistance Accounts |
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0131 220 4882 |
Team Leader: Karen Shaw |
0131 240 2058 |
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Senior Assessment Officer: Susan Alexander |
0131 240 2182 |
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| Senior Assessment Officer: John Borthwick |
0131 240 1937 |
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Civil Accounts |
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0131 220 4895 |
Team leader: Christine Connerton |
0131 240 2057 |
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Senior Assessment Officer: Dorothy Sinclair |
0131 240 1931 |
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Senior Assessment Officer: Charlene Gillies |
0131 240 1936 |
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Senior Assessment Officer: Terry McEwan |
0131 240 1932 |
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Criminal Accounts |
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0131 220 3908 |
Deputy Team Leader: Fixed Fees: Avril Cunningham |
0131 240 2056 |
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Senior Assessment Officer: Michelle Robertson |
0131 240 2187 |
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Senior Assessment Officer: Diane Shearer |
0131 240 2189 |
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Finance |
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Finance has four divisions:
- Accounting and Budgeting prepares the Annual Accounts and budgets, and monitors spending.
- Receipts and Payments arranges payments to the profession; registers solicitors and firms on the database; records arrestment orders; deals with cash receipts; pays suppliers and staff.
- Management Information Systems produces performance reports and statistics.
- Purchasing and Supply arranges the supply of goods and services.
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Financial Controller: Audrey McColl |
0131 240 2076 |
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Team Leader, Receipts & Payments: Liz Reid |
0131 240 2080 |
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Purchasing Officer: Edward Young |
0131 240 2019 |
0131 226 5305 |
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Freedom of information |
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Andrew Menzies or Kim Forrest |
0131 240 2078 |
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LEGAL SERVICES AND APPLICATIONS DEPARTMENT |
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0131 225 3705 |
Director: Tom Murray |
0131 240 2093 |
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Executive Assistant: Yvonne Stuart |
0131 240 2092 |
0131 225 5195 |
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Technical Unit |
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Head of Legal Services – Technical: Douglas Haggarty |
0131 240 2089 |
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Solicitor: Liz Cuschieri |
0131 240 2179 |
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Merits Unit |
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The Merits Unit assesses the merits of civil legal aid applications and complex criminal and advice and assistance applications. It handles Data Protection issues, carries out conveyancing and contract work for the Board, and deals with internal and external training on legal aid matters. |
| Civil Merits |
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Head of Legal Services - Civil Merits: Catriona Whyte |
0131 240 2088 |
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| Criminal Merits |
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Head of Legal Services - Criminal Merits: Owen Mullan |
0131 240 2016 |
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| Solicitors |
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Helen Bell |
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| Nicola Cameron |
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Scott Cownie |
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Wendy Dalgleish |
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Robin Davidson |
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Alison Granger |
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Nick Lovell |
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Anne Martin |
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Rona Mitchell |
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James Mudie
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| Fiona Macdonald |
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Laura Thomson (Trainee solicitor)
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| Gordon Tolland |
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Paralegals |
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Gillian Murray |
0131 240 2030 |
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Denise McCann |
0131 240 2163 |
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Karen Auld |
0131 240 2164 |
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Civil Legal Assistance (Applications, Financial Eligibility Assessment Unit and Treasury) |
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Manager: Joe Kelly |
0131 240 2031 |
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Civil Simplification Manager: Derek Arthur |
0131 240 2069 |
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Administration |
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0131 220 4879 |
Assistant Manager: Ann Forbes-Partington |
0131 240 2072 |
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Team Leader, Team 1: Brenda Goldstein |
0131 240 2070 |
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Acting Team Leader, Team 2: Lynne Aitchison |
0131 240 2071 |
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Telephone Unit: Margaret Russell |
0131 240 2073 |
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Administrative Officer, Telephone Unit: David Mackay |
0131 240 2068 |
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Means Assessment |
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0131 226 1940 |
The Means Assessment Unit assesses applicants’ financial eligibility for civil legal aid and calculates contributions. |
Assistant Manager: Claire Ewart |
0131 240 2091 |
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Team Leader, Team 1: Lynne Stewart |
0131 240 2086 |
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Team Leader, Team 1: Kirsteen Lockhart |
0131 240 2086 |
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Team Leader, Team 2: Louise Whelan |
0131 240 1995 |
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Team Leader, Team 3: Lisa Melville |
0131 240 2096 |
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Team Leader, Team 3: Karen Watters |
0131 240 2096 |
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Treasury |
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0131 220 5091 |
Treasury is broken into two divisions:
- The Debt Recovery Unit deals with collecting and refunding contributions and expenses and any associated legal actions.
- Principal Sums deals with all queries and payment issues about ‘clawback’ or property recovered or preserved.
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Manager: Cindy Morrice |
0131 220 1965 |
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Principal sums |
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Deputy Team Leader: Carol Quinn |
0131 240 2142 |
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Senior Technical Officer: Sara Brown |
0131 240 1998 |
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Debt recovery |
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Team Leader: Sharon Ryder |
0131 240 2036 |
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Deputy Team Leader: Pamela Carse |
0131 240 1993 |
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Criminal Applications |
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0131 226 5477 or
0131 220 2905 |
Criminal Applications deal with a range of applications for criminal and children’s legal aid as well as ‘post certificate’ work, such as considering transfers of agency and requests to employ expert witnesses and counsel. |
Manager: Kingsley Thomas |
0131 240 2085 |
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Assistant Manager: Janet Cathcart |
0131 240 2084 |
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Team Leader: Alison Craig |
0131 240 2098 |
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Deputy Team Leader: Lindsay Stoddart |
0131 240 2001 |
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Senior Assessment Officer: Carol Moffat |
0131 240 1940 |
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Technical Specialist: David Millar |
0131 240 2097 |
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Advice and Assistance Applications |
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Advice and Assistance registers intimations of advice and assistance granted by solicitors and considers requests for increases in authorised expenditure. |
Manager: Kingsley Thomas |
0131 240 2085 |
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Assistant Manager: Billy Mattison |
0131 240 2051 |
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Increases |
|
0131 220 3462 or
0131 220 2904 |
Team Leader: Pamela Beveridge |
0131 240 2064 |
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Deputy Team Leader: Alison Smith |
0131 240 1958 |
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Registration |
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0131 220 5464 |
Team Leader: Sharon Cosgrove |
0131 240 2066 |
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Advice and assistance helpline for outwith office hours : 07711 424344
You can call the helpline outwith office hours if the initial limit is insufficient to cover work to be done before our next working day. If the helpline cannot answer immediately, you can leave a message and we will get back to you as quickly as possible. The helpline is intended only for emergencies and you must send us a fax or letter confirming the request as soon as possible. |
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AUDIT AND COMPLIANCE AND QUALITY ASSURANCE DEPARTMENT |
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0131 225 9850 |
The Audit department is broken into four divisions:
- Internal Audit provides an on-going assurance on the risk management, control and governance.
- Assisted Person Investigations investigates claims applicants may have misled us about means.
- Compliance audits firms’ compliance with codes relating to legal assistance and investigates alleged impropriety by solicitors and firms.
- The Independent Checking and Quality Unit makes independent checks on the accuracy of decisions by Applications, Accounts and Treasury.
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Director: Ian Middleton |
0131 240 2050 |
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Assistant Manager, AP Investigations: Douglas Laughland |
0131 240 2044 |
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Senior Auditor, Internal Audit: Nick Macdonald |
0131 240 2049 |
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Manager, Compliance and Solicitors Investigations: Brian Millar |
0131 240 2043 |
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Independent Checking & Quality Unit:
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Business Efficiency and Review Unit: Valerie Malcolm |
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HUMAN RESOURCES |
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0131 225 7862 |
Provides advice and support in all general human resources activities. |
Linda Laughland Manager,HR |
0131 240 2025 |
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Moira Williamson Manager, HR Development |
0131 240 2024 |
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FACILITIES |
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Facilities looks after health and safety and building services; reception; reprographics and mail. |
Manager: Colin McKinnell |
0131 240 2017 |
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Assistant Manager: Carol Poole |
0131 240 2018 |
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Health, Safety & Buildings Co-ordinator: Arthur Pullen |
0131 240 2029 |
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Reception |
0131 240 2022 |
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INFORMATION SYSTEMS |
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0131 225 8357 |
Information Systems has two areas:
- Development and Support maintains hardware, software and the network environment.
- Business Development carries out business analysis for IS projects and enhancements to existing systems.
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Head of Information Systems: John McLeod |
0131 240 2012 |
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Assistant Manager: Rachel Anderson |
0131 240 2003 |
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| PROJECTS DEPARTMENT |
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| Projects Manager: Graeme Hill |
0131 240 1884 |
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Legal Aid Online Marketing Manager: Diane Ireland |
0131 240 2013 |
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POLICY AND DEVELOPMENT |
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0131 220 5145 |
Policy and Planning carries out research and development and co-ordinates operational planning. |
Director of Policy and Development: Colin Lancaster |
0131 240 2038 |
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Project Manager - Policy and Development: Hazel Thoms |
0131 240 2040 |
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| Assistant Manager - Analysis and Management Information: Matt Taylor |
0131 226 7061 ext 238 |
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| Assistant Manager - Research and Policy: Clare Duffy |
0131 226 7061 ext 410 |
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COMMUNICATIONS |
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0131 220 4878 |
Communications coordinates corporate external and internal communications, including the website, media enquiries and general enquiries from other organisations and the public. |
Manager: Colin Sim |
0131 240 2033 |
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| Communications Officer: Mat Lopez |
0131 240 1887 |
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Project Officer: Charlotte Townsend |
0131 240 2034 |
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Requests for publications |
0131 240 1985 |
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