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PUBLICATION SCHEME Section 10 Publication scheme - feedback, review and complaints
Under the Freedom of Information ( Scotland) Act 2002 public authorities must keep a Publication Scheme approved by the Scottish Information Commissioner and also periodically review the scheme. The Board intends to review its scheme at least once a year. As part of this review we will be glad to receive any comments or suggestions on the Publication Scheme. We would like to know your views about whether, and how easily, you were able to get the information you wanted. We would particularly welcome comments on your experiences in getting information from the scheme or suggestions for particular classes of information which we might in future publish under the scheme. We will consider your suggestions carefully during future revisions of the scheme. You should send any comments on the scheme to:
Complaints If you are dissatisfied with the accessibility of information in this Publication Scheme or the way we have dealt with your enquiry, you may wish to raise the matter with the Project Manager at the address above. If we cannot resolve any complaint, you can complain to the Scottish Information Commissioner. From 1 January 2005, when the right of access comes into force, there will be a formal appeal mechanism if information is withheld. The Commissioner’s contact details are:
If you have a complaint about any aspect of the Board’s administration, you should read our leaflet “Complaints about the Scottish Legal Aid Board”, available on our website.
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