Category |
Examples of problems |
Benefits and tax credits |
- Welfare benefits
- Tax credits
- Entitlement and problems
|
Compensation, damages and personal injury claims |
- Personal injury claims such as after slips and trips, accidents at work or road traffic accidents
- Industrial diseases such as deafness, vibration white finger and occupational asthma
- Criminal injuries compensation
|
Complaints and claims against professions |
- Claims against solicitors
- Complaints about professional bodies
- Complaints against the police
- Professional negligence, such as by an architect or surveyor, except for medical negligence - – see the specific topic
|
Consumer problems |
- Unsatisfactory / faulty goods and services
- Consumer contracts e.g. unfair or unlawful contracts
|
Death related matters |
- Wills - including making one
- Dealing with someone’s estate when they die or inheritance issues
- Fatal Accident Inquiries
|
Debt, money and tax |
- Debt problems
- Consumer credit
- Bankruptcy and sequestration (that is, property being seized to pay debts)
- Tax issues
- Pensions
|
Discrimination and human rights |
- Discrimination on any grounds of diversity such as race, disability, religion, sexual orientation or gender, but not discrimination at work (see employment for these problems)
- Human rights
|
Education |
- Education problems
Special educational needs
|
Employment |
- Legal problems at work like terms and conditions of employment
Unfair dismissal
Redundancy
Employment tribunals
Discrimination on any grounds at work
|
Family – divorce and separation |
- Divorce and separation
Civil partnerships
Mediation (an impartial third party helping to sort out a dispute)
|
Family – residence, contact and other matters involving children |
- Contact and residence matters
Adoption and other permanent care
|
Family – interdicts and domestic violence |
- Interdicts (court orders to stop , for example, an ex-partner entering someone’s house) / non harassment orders
Domestic violence
|
Housing and homelessness |
- Legal problems with the home you own
- Rented accommodation problems
- Rent and mortgage arrears
- Eviction
- Dampness
- Disrepair
- Adaptations for disabilities
- Homelessness
- Neighbour disputes
- Crofting
|
Immigration, asylum and nationality |
- Immigration issues
- Seeking asylum / refugee
- Help for immigrants when they have cleared entry procedures with matters like work permits
|
Medical negligence |
- Claims against doctors, dentists, health bodies or others relating to medical issues
|
Mental health and adults with incapacity |
- Mental health
- Adults with incapacity (arrangements to help and protect people unable to make decisions about their own care or financial affairs )
- Vulnerable adults (that is, people who are vulnerable to neglect or abuse because of age, infirmity, illness or mental or physical disability)
|
If your problem is not on the list above it may be under one of the other two types of legal assistance:
