Updates
Update - 24 April 2012 -
as mentioned in February’s edition of the Legal Aid Online e-newsletter, we would like your feedback on the Legal Aid Online system. Please take a few moments to complete our new feedback form: https://www.surveymonkey.com/s/VN5GWYV. All you have to do is provide your comments. Your feedback is important to us and we will let you know of any changes implemented as a result of this feedback.
Update - 20 April 2012 - guidance for performing case searches
Update - 30 March 2012 - online remittance access guidance
Update – 29 November 2011 – Additional functions and improvements to legal aid online
From Tuesday 29 November 2011, you will see some additional functions and improvements to the online system. For more information, click here
Update – 22 June 2011 - New version of Legal Aid Online is launched
If your browser is Internet Explorer 6 or older, you will need to upgrade to a newer version - please see the links below to help you.
We have published a new edition of the LAOL e-newsletter which explains the enhancements made to Legal Aid Online on 21 June 2011. You can read it in the newsletter section below.
Among other changes, the menus have been reorganised to create more space on the screen. Menus now appear along the top of the screen and can be accessed by moving the cursor to the required tab (for example, A&A, Civil). A set of drop-down links will appear and users can then access the required application (for example, increases or sanctions).
Upgrading your browser
Please note that Internet Explorer 6 is no longer supported. To upgrade to a supported version, please download any of the following browsers:
- Internet Explorer 7 - minimum supported version
http://www.microsoft.com/downloads/en/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b
- Internet Explorer 8 - recommended by Microsoft for Windows XP users
http://windows.microsoft.com/en-GB/internet-explorer/products/ie/home
- Internet Explorer 9 - latest and also fastest version available of Internet Explorer http://www.beautyoftheweb.co.uk/download/
- Firefox - great for all platforms
http://www.mozilla.com/en-US/firefox/new/
- Chrome - great for all platforms
http://www.google.com/chrome
Update - 13 June 2011 – Revised Legal Aid Online mandate forms
Following feedback from solicitors, we have made some changes to the mandates:
- The criminal legal aid mandate (LAO CRIM) has been reduced to one page.
- To assist the applicant, the civil and criminal advice and assistance mandate forms (AA LAO CRIM & CIV) now contain a list of items that the applicant should consider when declaring if they have any capital. There is a new declaration included in the Applicant’s Declaration which states that they have considered that list.
- We have therefore also shortened the advice and assistance verification mandate (AA/VERF/MAND) so that it now only has to be used in situations where the applicant has not been able to provide verification at your first meeting.
- The AA/FIN/CIV should only be used if we send you a message asking you to complete it or if you have used the AA/LAO/CIV (Version May 2011) to obtain the applicant’s signature.
Roadshows
Diane Ireland, Legal Aid Online Marketing Manager, regularly holds legal aid online roadshows covering both civil and criminal matters throughout Scotland.
Regular venues include Aberdeen, Ayr, Dumfries, Dundee, Dunfermline, Edinburgh, Glasgow, Greenock, Inverness, Motherwell, Paisley and Stirling.
If you have any queries regarding roadshows, please contact Callum Toulson, either by e-mail at toulsonca@slab.org.uk or by calling 0131 240 2013.
In-house training
In addition to the roadshows, external visits to solicitors’ offices or Procurator Fiscal’s offices can be made by Diane Ireland to carry out in-house training.
These can be arranged by contacting Diane directly, either by e-mailing at irelanddi@slab.org.uk or by calling 0131 240 2013.
e-Newsletters
We issue regular newsletters by e-mail to all firm administrators registered for Legal Aid Online. These e-newsletters provide useful information about developments, online improvements and forthcoming events.
Please click below to view:
April 2012 e-newsletter
March 2012 e-Newsletter
February 2012 e-Newsletter
January 2012 e-Newsletter
October 2011 e-Newsletter
July 2011 e-Newsletter
June 2011 e-Newsletter
May 2011 e-Newsletter
December 2010 e-Newsletter 1
December 2010 e-Newsletter 2
July 2010 e-Newsletter
May 2010 e-Newsletter
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