Information for the public About us

Advice Sector

This section provides an overview for advice professionals of the targeted projects we fund to assist people who have civil problems

Grant funded projects

We are responsible for the administration and funding of a range of projects across Scotland which have been established to help people with certain civil problems. These projects assist people at risk of eviction and repossession and their linked debt issues. Some projects also focus on assisting people at court with their civil issues such as small claims. Many of these services are run by law centres or local advice agencies such as Citizens Advice Bureau, local charities, law centres or local authorities.

Read more about grant funding programmes.

Directly targeted assistance: Civil Legal Assistance Offices

The commencement of Part V of the Legal Aid (Scotland) Act 1986 allowed us to employ solicitors to give advice and assistance under the Act, to act for persons receiving legal aid, or to work with local organisations. We have used these provisions to provide targeted projects in selected areas. These ‘Part V’ projects had a limited life-span and enabled us to understand the need for directly targeted assistance.

As a result of these projects, we now manage a network of Civil Legal Assistance Offices (CLAOs) across Scotland that can assist people who require legal help by either referring them to local solicitors or advice agencies, signposting them to other forms of help, or where appropriate, taking on the case themselves. The offices are based in Inverness (serving Highland and Islands), Lochgilphead (serving Argyll & Bute), Aberdeen (serving Aberdeen City and Aberdeenshire) and Edinburgh (serving Edinburgh City and the Lothians).

Read more about the CLAO network.  

Planning and co-ordination of advice services

We work in partnership with the advice sector and other partners to consider issues of supply of legal aid in specific areas of the country. We are currently working with the Scottish Government and COSLA to develop a planned approach to publicly funded information, advice and representation in Scotland.

Read more about SLAB's role in planning and co-ordination of advice services.


Accreditation Model for the Scottish National Standards for Information and Advice Providers (SNSIAP)

The Scottish Government has asked us to carry out work to develop options for a sustainable and cost effective model to support SNSIAP accreditation in the future.

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Providers News

18, Oct, 2016

Research into civil legal aid applications

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14, Oct, 2016

SLAB/CELCIS research published on role of solicitor in Children's Hearings

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13, Oct, 2016

New legal member of SLAB board appointed by Scottish Government

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13, Oct, 2016

SLAB National Care Leavers’ Week homelessness event

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07, Oct, 2016

Funding for advice projects extended into 2017

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30, Sep, 2016

Civil legal aid applicant survey to measure satisfaction with SLAB services

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30, Sep, 2016

SLAB publishes Corporate Parenting Plan

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29, Sep, 2016

Quality Assurance members recruitment for SNSIAP Peer Review scheme

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19, Sep, 2016

LAOL downtime - Monday 26 September

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14, Sep, 2016

SNSIAP Type I accreditation testing for advice providers to begin in November 2016

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07, Sep, 2016

Positive feedback from Solicitor Contact Line clients

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23, Aug, 2016

Business Plan for 2016-17 published

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11, Aug, 2016

Subject Specialists recruitment for SNSIAP Moderation Committee

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18, Dec, 2015

SLAB's annual report for 2014-2015 published

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