Information for the public Information for providers

Improving operations


Research in this area involves exploring how proposed or new changes might impact on how we deliver our services and systems. We help identify ways in which we can improve what we do; including exploring new and more effective ways of working.


Publications

 

Law accountants views on the Board’s accounts processes and Legal Aid Online system 2011 SLAB Research briefing (pdf)

Verification of Eligibility for Advice and Assistance: An Exploratory Study 2012 (pdf)

Research with solicitor firms regarding the Legal Aid Online system, undertaken in 2011 LAOL 2010-2011 (pdf)

Review of children's legal aid 2008: Review (2008) (pdf)


Quick links

06, Jul, 2018

No access to SLAB website and LAOL from old operating systems after Sunday 2 September

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28, Jun, 2018

Three more agencies achieve SNSIAP accreditation for quality of casework and representation

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23, May, 2018

Glasgow City Council v SLAB judicial review case

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09, Mar, 2018

Four new Board members appointed and two reappointed

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03, Nov, 2017

Annual Report 2016-17 published

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