Make a general enquiry or contact a specific team

Contacting us during the current Covid-19 situation

Please email the team you are trying to contact from the list below rather than telephoning. We are able to respond more quickly to emails. Email the relevant team by clicking on the email link.

We ask you to only call if you urgently need to speak to someone. If that’s the case, please call the relevant direct dial or mobile number listed (if available).

You can also email us any general enquiries and these can be passed on to the relevant department.

Contact details for the Civil Legal Assistance Office (CLAO) and the Public Defence Solicitors’ Office (PDSO) are on their websites.

Information on legal aid, your eligibility for it and how to find a solicitor are in the New to Legal Aid and Current Cases sections of our website.

British Sign Language (BSL)

Users of British Sign Language can contact us using the Contact Scotland-BSL service. Please go to the British Sign Language website for more information on how to do this.

Contact details for specific teams/departments

First choose a department… …and then the relevant team… …then email …or dial direct (only if urgent)
COLLECTION TEAM Are you calling to query the level of contribution? collections@slab.org.uk 0131 2402065
0131 2401993
0131 2401994
0131 2401885
0131 2402698
07918 334878
07918 334882
Are you calling to make a payment? collections@slab.org.uk As above
All other enquiries collections@slab.org.uk As above
CHILDREN’S civilaa.childrens@slab.org.uk
CRIMINAL All enquiries criminalapplications@slab.org.uk 07918 334811
07918 334797
07918 334807
07918 334810
PRINCIPAL SUMS principalsums@slab.org.uk 0131 240 2142
0131 240 2141
0131 240 1949
0131 240 2006
CIVIL A&A ABWOR inc Asylum, Immigration and Mental Health civilaa.childrens@slab.org.uk
Financial Information about your application financial@slab.org.uk 07918 334824
07918 334825
07469 908082
07469 908092
07918 334805
07918 334802
Legal merits of an application merits@slab.org.uk
Details regarding rejection of your financial application 0131 240 2096
0131 240 1983
0131 240 1999
0131 240 1944
0131 240 2168
FINANCIAL ADMIN TEAM adminfinancial@slab.org.uk As above
SWITCHBOARD