https://www.slab.org.uk/corporate-information/contact-us/general-enquiries/
https://www.slab.org.uk/corporate-information/contact-us/general-enquiries/
Contacting us during the current Covid-19 situation
Please email the team you are trying to contact from the list below rather than telephoning. We are able to respond more quickly to emails. Email the relevant team by clicking on the email link.
We ask you to only call if you urgently need to speak to someone. If that’s the case, please call the relevant direct dial or mobile number listed (if available).
You can also email us any general enquiries and these can be passed on to the relevant department.
Contact details for the Civil Legal Assistance Office (CLAO) and the Public Defence Solicitors’ Office (PDSO) are on their websites.
Information on legal aid, your eligibility for it and how to find a solicitor are in the New to Legal Aid and Current Cases sections of our website.
Users of British Sign Language can contact us using the Contact Scotland-BSL service. Please go to the British Sign Language website for more information on how to do this.
| First choose a department… | …and then the relevant team… | …then email | …or dial direct (only if urgent) |
| COLLECTION TEAM | Are you calling to query the level of contribution? | collections@slab.org.uk | 0131 240 2065 0131 240 1993 0131 240 1994 0131 240 1885 0131 240 2698 0131 240 2635 07918 334 882 07918 334 878 |
| Are you calling to make a payment? | collections@slab.org.uk | As above | |
| All other enquiries | collections@slab.org.uk | As above | |
| CHILDREN’S | civilaa.childrens@slab.org.uk | ||
| CRIMINAL | All enquiries | criminalapplications@slab.org.uk | 07918 334811 07918 334797 07918 334807 07918 334810 |
| PRINCIPAL SUMS | principalsums@slab.org.uk | 0131 240 2142 0131 240 2141 0131 240 1949 0131 240 2006 |
|
| CIVIL | A&A ABWOR inc Asylum, Immigration and Mental Health | civilaa.childrens@slab.org.uk | |
| Financial Information about your application | financial@slab.org.uk | 0131 240 2169 0131 240 2162 0131 240 2162 0131 240 2158 0131 240 2159 0131 240 2157 0131 240 2151 0131 240 2161 0131 240 2082 07918 334 798 07918 334 824 07918 334 825 07469 908 082 07469 908 092 |
|
| Legal merits of an application | merits@slab.org.uk | ||
| Details regarding rejection of your financial application | 0131 240 2096 0131 240 1983 0131 240 1999 0131 240 1944 0131 240 2168 |
||
| FINANCIAL ADMIN TEAM | adminfinancial@slab.org.uk | As above | |
| SWITCHBOARD |