Research with people who have received criminal legal assistance

Tuesday, Jan 30, 2018

During February and March the Scottish Legal Aid Board will be carrying out a postal survey among people who received criminal legal assistance to help them get legal advice and representation from a solicitor.

The aim of the research is to learn more about how people who received criminal legal assistance made choices such as finding and choosing a solicitor and how well they understood what was happening to them. We will also be examining how they felt they were treated by their solicitor and how satisfied they were with any contact they had with us.

The fieldwork for this survey is being managed by an independent research company called IBP Strategy and Research. All responses will be confidential and it will not be possible to identify the respondent or their solicitor in the research findings. 

If you would like to know more about the survey please contact the Scottish Legal Aid Board’s research team on 0131 240 1893 or email