Online accounts and new paper process - Frequently Asked Questions

Thursday, Aug 04, 2016

Following our deployment on 20 June 2016 we have received a number of telephone calls on the new online account products and how to use the new process for submitting paper accounts.

To help answer your questions we have prepared some FAQs about the new online screens.

If you have any other queries or wish to arrange a webinar on the new products, please contact:
Christine Connerton, Digital Services Marketing Officer:


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