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Notifications from Principal Sums will now be sent electronically
Thursday, Jun 23, 2016
As a result of the systems deployment on 23 June you will now receive notifications, requests for information and reminders from SLAB’s Principal Sums department electronically.
Notifications sent by the Principal Sums department will be prefixed by the letters PCMS.
The notification can be read by opening it from the notification screen. Alternatively, you can read the message by opening the view case screen and selecting the ‘Notifications and messages’ tab.
You will also be able to reply to notifications and correspond with Principal Sums by selecting ‘create new message’ from the view case screen.
We will continue to send requests by post when we are writing directly to the applicant or opponent.
If you are asked to send documents to the Principal Sums department you must now either submit them electronically or print a barcode and attach it to the documents. To attach documents to the record electronically or print a barcode you should click on the paper clip icon.
When attaching documents in response to requests for information you should always ensure that you upload them to the correct application type or print the correct barcode. Attaching documents to the wrong application type or barcode can cause delays in them reaching the correct department.
You will be able to identify when we have created a principal sums record as this will be displayed under the ‘App Type’ column as PCMS
For further information, please contact:
Christine Connerton, Digital Services Marketing Officer E:firstname.lastname@example.org
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