Over 250 solicitors now registered for agents to prison video link

Thursday, Aug 03, 2017

We rolled out the agents to prison video link to all solicitors in June 2016. We would like to take this opportunity to provide you with an update on the video link and remind you of the benefits of using the video link.

There are now over 250 agents registered to use the video link. Solicitors already doing video link meetings with clients in prison have told us it frees up time and resources.

Benefits of using the video link

The key benefits of having meetings by video link are:

  • Increased productivity
  • Allows time lost travelling to and from prisons to be put to better use.
  • Meetings can be held with clients located in different prisons on the same day
  • Reduction in vehicular emissions and the carbon impact of legal aid expenditure.

We are also aware that to due to pressures of business some solicitors visit the prisons during the evening and at weekends. Using the video link could help you to reclaim your evenings and weekends. We would like to encourage all firms who travel to prisons to register to use the video facilities. 

Faculty Appeals Service now using agent to prison video link

The Faculty Appeals Service recently piloted the system and, following the successful trial, we have now rolled out the use of the video link to all advocates wishing to use the service.

How will this affect me?

Where you have instructed the Faculty Appeals Service you may be advised that counsel will attend a consultation by way of the video link. 

Where Counsel has decided to conduct the consultation by video link you may be asked to attend the prison as normal. You should ensure that you arrive at the prison in time for the start of the video link connection. 

What prisons are involved?

Solicitors who are registered can book a video link consultation at any of the following prisons:

  • Addiewell, Barlinnie, Cornton Vale, Dumfries, Edinburgh, Glenochil, Grampian, Greenock, Inverness, Kilmarnock, Low Moss, Perth, Polmont and Shotts.

How does it work?

Solicitors using the system are able to have a meeting with their client using their PC, laptop or tablet. To ensure that the system is secure solicitors have to be registered before they can access it. Once you are registered you will be able to book a video link consultation at any of the participating prisons.

You can book a video link consultation with a client in the same way as you would book a physical visit. When you book a visit by video link you receive an email confirming the booking which contains a secure code. The code is unique to the particular booking and allows the solicitor to easily connect to the prison video conferencing facilities.

System requirements

The video link is carried out using the internet so having broadband access and good internet performance is essential.

The video link is performed using a software ‘client’ downloaded from the internet.

How do I register to use the video link?

The registration process is straightforward and we will provide full support to ensure you get set up quickly and help with any technical questions. Further guidance is available on our website.

For further information please contact:  Christine Connerton, Digital Services Marketing Officer: Connertonch@slab.org.uk

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