Transparent: We are clear and open about rules and criteria that apply to any work we do, and take responsibility for making sure it is understandable.
Impartial: We focus on objective criteria and evidence for our decision-making, and avoid conscious or unconscious bias in all our work.
Respect: We value working with others, and act with honesty and integrity on the basis that others do too, unless there is evidence to the contrary.
Accountable: We can demonstrate that we work within our stated policies and procedures and we apply them accurately and consistently.
Proportionate: We balance efficiency, accessibility, and effective management of risk.
Responsive: As a learning organisation, we reflect on how our work affects people, encourage the identification of opportunities for change and strive to meet their needs.