Solicitors – contact a specific team or department

Please find the phone number for the team you wish to contact from the list below or email them by clicking on the email link.

If you get through to a voicemail, please leave a message with contact details and we will pick up your enquiry.

Principal Sums

Contact subject

Email

Direct Dials
Clawback, expenses in clawback cases and hardship applications principalsums@slab.org.uk 0131 560 2110


Accounts

Accounts system issues or problems: please contact the relevant accounts aid type below.

Team

Contact subject or person

Email

Direct Dials
Accounts training Accounts online system training or training on the preparation and submission of accounts (for solicitors and support staff) support.accounts@slab.org.uk 0131 560 2135
Assistant manager Eileen Grant manager.accounts@slab.org.uk 0131 560 2135
Civil A&A/ABWOR
Accounts		 A&A civilaa.accounts@slab.org.uk 0131 560 2159
A&A Immigration immasylum.accounts@slab.org.uk 0131 560 2159
Civil Accounts Civil civil.accounts@slab.org.uk 0131 560 2158
Criminal Accounts Solemn & Summary detailed criminal.accounts@slab.org.uk 0131 560 2153
Summary Fixed fee or Duty Accounts summaryfixed.accounts@slab.org.uk 0131 560 2154
A&A and ABWOR criminal.aa.accounts@slab.org.uk 0131 560 2154
Children’s Accounts Children’s/AWI children.awi.accounts@slab.org.uk 0131 560 2157
Mental health Accounts Mental health mentalhealth.accounts@slab.org.uk 0131 560 2157
Steven Carrie, Accounts Specialists Counsel fees/accounts general carriest@slab.org.uk 0131 560 2162


Collections

Contact subject

Email

Direct Dials
Payments: contributions, expenses and other payments collections@slab.org.uk 0131 560 2117
Enquiries collections@slab.org.uk 0131 560 2116


Legal Aid Online (LAOL)

Contact subject

Email

Direct Dial
Technical help with any Legal Aid Online issues online@slab.org.uk 0131 240 2037
Ask a question, request a callback, give feedback or add firm administrator laolhub@slab.org.uk or use online form

If you are experiencing any issues on LAOL please refer to the Legal Aid Online: ongoing issues and workarounds page. This shows anything we are aware of that is not working as it should and workarounds to address the issue(s).


Applications

Team

Contact subject/person

Email

Direct Dials
Criminal Sanctions, appeals and Parole Board increases criminalspecialists@slab.org.uk 0131 560 2137
Summary criminal applications and transfers criminalapplications@slab.org.uk 0131 560 2138
Criminal A&A & ABWOR applications & increases; police station advice; Solemn criminal applications criminalapplications@slab.org.uk 0131 560 2138
Duty plans criminalapplications@slab.org.uk 0131 240 1945
Kingsley Thomas, Head of Criminal Legal Assistance thomaski@slab.org.uk 0131 240 2085
A&A increases:

Mon to Fri – 9am – 5pm
Mon to Fri – 5pm – 10pm
Sat & Sun – 10am – 10pm
Any requests – 10pm – 9am

  

0131 560 2138
0131 560 2180
0131 560 2180
0131 240 2696
Civil A&A A&A verification: A&A grants & financial verification (civil only) civil.aa.verification@slab.org.uk 0131 560 2132
Civil Increases Increases in authorised expenditure under civil advice and assistance and ABWOR civilaa.childrens@slab.org.uk 0131 560 2118
Civil Legal Aid All enquiries relating to civil special urgency cover, civil legal aid applications which are “under assessment”, and any post grant work such as sanction or amendment applications merits@slab.org.uk 0131 240 2009
Registration of Applicants – merits civilaccess@slab.org.uk 0131 560 2119
Form 2 verification – means civilaccess@slab.org.uk 0131 560 2130
Financial assessment: Form 2 assessment financial@slab.org.uk 0131 560 2164
Children’s Legal Assistance All queries relating to Children’s legal assistance, including children’s A&A grants, financial verification and increases civilaa.childrens@slab.org.uk 0131 560 2118


Assurance

Contact subject

Email

Direct Dials
Concerns regarding applicant financial circumstances assurance@slab.org.uk 0131 560 2108


Compliance Audit

Contact person

Role

Email

Direct Dial
Chris Coutts Compliance Administrator SolicitorInvestigations@slab.org.uk 0131 240 1946


Finance

Notify us if your firm details – address, contact details, solicitors – change

It is important that you tell us when your firm’s details change.

Reasons for contacting us could be to tell us about changes to details such as:

  • your address
  • contact details such as email or phone
  • solicitors working at your firm – you must notify us if someone registered with us joins or leaves the firm.

HOW TO CONTACT US:

To notify us of changes, or to discuss any queries, please email Finance@slab.org.uk


Switchboard

Contact subject

Email

Direct Dial
General enquiries General@slab.org.uk 0131 226 7061