Solicitors – contact a specific team or department

Please find the phone number for the team you wish to contact from the list below or email them by clicking on the email link.

If you get through to a voicemail, please leave a message with contact details and we will pick up your enquiry.

Principal Sums

Contact subject	Email	Direct Dials
Clawback, expenses in clawback cases and hardship applications	principalsums@slab.org.uk	0131 560 2110

Accounts

Team	Contact subject or person	Email	Direct Dials
Accounts systems issues/problems	Lynne Dunlop: assistance with submitting online accounts and systems issues/problems	support.accounts@slab.org.uk	0131 240 2193
Accounts training	Accounts online system training or training on the preparation and submission of accounts (for solicitors and support staff)	support.accounts@slab.org.uk	0131 560 2135
Assistant managers	Eileen Grant and Karen Shaw	manager.accounts@slab.org.uk	0131 560 2135
Civil Accounts	A&A	civilaa.accounts@slab.org.uk	0131 560 2159
	A&A Immigration	immasylum.accounts@slab.org.uk	0131 560 2159
	Civil	civil.accounts@slab.org.uk	0131 560 2158
Criminal Accounts	Solemn & Summary detailed	criminal.accounts@slab.org.uk	0131 560 2153
	Summary Fixed fee or Duty Accounts	summaryfixed.accounts@slab.org.uk	0131 560 2154
	A&A and ABWOR	criminal.aa.accounts@slab.org.uk	0131 560 2154
Children’s Accounts	Children’s/AWI	children.awi.accounts@slab.org.uk	0131 560 2157
	Mental health	mentalhealth.accounts@slab.org.uk	0131 560 2157
Steven Carrie, Accounts Specialists	Counsel fees/accounts general	carriest@slab.org.uk	0131 560 2162

Collections

Contact subject	Email	Direct Dials
Payments: contributions, expenses and other payments	collections@slab.org.uk	0131 560 2117
Enquiries	collections@slab.org.uk	0131 560 2116

Technical support (LAOL)

Contact subject	Email	Direct Dial
Technical help with any Legal Aid Online issues	online@slab.org.uk	0131 240 2037

Applications

Team	Contact subject/person	Email	Direct Dials
Criminal	Sanctions, appeals and Parole Board increases	criminalspecialists@slab.org.uk	0131 560 2137
	Summary criminal applications and transfers	criminalapplications@slab.org.uk	0131 560 2138
	Criminal A&A & ABWOR applications & increases; police station advice; Solemn criminal applications	criminalapplications@slab.org.uk	0131 560 2139
	Duty plans	criminalapplications@slab.org.uk	0131 240 1945
	Kingsley Thomas, Head of Criminal Legal Assistance	thomaski@slab.org.uk	0131 240 2085
	A&A Out of hours urgent increase line		07711 424 344
Civil A&A	A&A verification: A&A grants & financial verification (civil only)	civil.aa.verification@slab.org.uk	0131 560 2132
Civil & Children’s Increases	Increases in authorised expenditure under civil and children’s advice and assistance and ABWOR	civilaa.childrens@slab.org.uk	0131 560 2118
Civil Legal Aid	All enquiries relating to civil special urgency cover, civil legal aid applications which are “under assessment”, and any post grant work such as sanction or amendment applications	merits@slab.org.uk	0131 240 2009
	Registration of applications & Form 2 verification	civilaccess@slab.org.uk	0131 560 2130
	Financial assessment: Form 2 assessment	financial@slab.org.uk	0131 560 2164
Children’s A&A	Enquiries relating to children’s A&A grants and financial verification	civilaa.childrens@slab.org.uk	0131 560 2118
Children’s Legal Aid	All queries relating to Children’s legal aid	civilaa.childrens@slab.org.uk	0131 560 2118

Assisted Persons Investigations

Contact subject	Email	Direct Dials
Enquiries regarding applicant financial circumstances	apinvestigations@slab.org.uk	0131 560 2108

Compliance Audit

Contact person	Role	Email	Direct Dial
Chris Coutts	Compliance Administrator	SolicitorInvestigations@slab.org.uk	0131 240 1946

Switchboard

Contact subject	Email	Direct Dial
General enquiries	General@slab.org.uk	0131 226 7061