Arrange free training sessions on all aspects of the legal aid process. See our support and guidance on using Legal Aid Online (LAOL) to securely apply for, progress and track legal aid applications and accounts electronically.
You can request free training from our staff on the legal aid process, from applications through to accounts on civil, children's and criminal legal aid. We can provide training remotely over Teams/Zoom etc or in your office for individual solicitors, trainees, paralegals and support staff. We can also provide training to groups of firms, local bar associations and other interested parties. You are also welcome to attend our offices in Edinburgh if you prefer.
Guidance on known current issues with the online system and how to address them
Read useful information about accessing LAOL for the first time and how to get technical help.
Access online training material providing guidance on how to carry out the most frequently performed tasks on Legal Aid Online.