Training, e-learning and LAOL

Arrange free training sessions on all aspects of the legal aid process. See our support and guidance on using Legal Aid Online (LAOL) to securely apply for, progress and track legal aid applications and accounts electronically.

Training - legal aid applications and accounts

You can request free training from our staff on the legal aid process, from applications through to accounts on civil, children's and criminal legal aid. We can provide training remotely over Teams/Zoom etc or in your office for individual solicitors, trainees, paralegals and support staff. We can also provide training to groups of firms, local bar associations and other interested parties. You are also welcome to attend our offices in Edinburgh if you prefer.

If you have any questions about training please contact Helen Bell E:

Otherwise, please complete this training request form to note your interest in organising a session with our staff. Your feedback on this training is also important to us.

Using Legal Aid Online

Legal Aid Online: news, ongoing issues and workarounds

Guidance on known current issues with the online system and how to address them

Using Legal Aid Online for the first time

Read useful information about accessing LAOL for the first time and how to get technical help.

E-learning and online guidance

Access online training material providing guidance on how to carry out the most frequently performed tasks on Legal Aid Online.

Latest updates

Read about new developments and improvements to Legal Aid Online.

LAOL: contact us and feedback

Access contact details for LAOL technical IT help, provide feedback on LAOL, request callback or add a firm administrator.

More information

If you require more information you can request a webinar offering free LAOL training tailored to your specific needs.