LAOL: contact us and feedback

Need technical help?

Our Legal Aid Online helpline is here to help you use and make the most of our service.

Our online IT support telephone line is 0131 240 2037. This line is open on Monday to Friday 9am-5pm.

If our support team are unable to take your call please email them at with your details and they will respond as soon as possible.

Need help with online applications or accounts?

Ask a question, request call back, give feedback or add firm administrator