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Covid-19: contact arrangements during the current pandemic

Our offices are currently closed, in line with government advice. Staff are homeworking and this has some implications for telephone contact.

To help us help you, please email us rather than telephoning. We will respond to emails. Your help with this is much appreciated.

Solicitors

The easiest way to contact a member of staff in our applications or accounts teams about a case is through Legal Aid Online.

With the current Covid-19 situation, email the team you are trying to contact. Please only call if you urgently need to speak to someone and use the relevant direct dial or mobile number listed.

Solicitors - contact a specific team or department

Find out emails and direct dial numbers to easily contact a member of staff in your desired team.

Submit a representation on behalf of my client

Send us information about a case your client is an opponent in.

LAOL: contact us and feedback

Request legal aid marketing materials

Find out how to receive a legal aid logo or window stickers.

Tell us if your firm's details have changed

Find out how to notify us if your firm details change - address, contact details, solicitors etc

Members of the public

Make a general enquiry or contact a specific team

Contact details for members of the public about how to contact us by telephone, email or post.

Eligibility enquiries

Find out how to contact us to learn more about eligibility for civil legal aid.

Send information (make a representation) about a case you are involved in

Send us information about a case in which you are an opponent.

Access to information

How to request your own personal information or get information about us

Complaints

Find out about complaints, our complaints procedure, how to make a complaint, and how to complain about a solicitor.

Report a suspected legal aid fraud

If you suspect someone is receiving legal aid fraudulently, please use the form we have provided to give as much information as you can.

Report a data breach

Tell us if you have concerns that personal data has been subject to a data breach.

Visiting SLAB

Accessibility information about our head office and details about travelling here are also available.

Scottish Legal Aid Board

Thistle House
91 Haymarket Terrace Edinburgh Scotland EH12 5HE DX555250, Edinburgh 30
0131 226 7061

Scottish Legal Aid Board

Thistle House
91 Haymarket Terrace Edinburgh Scotland EH12 5HE DX555250, Edinburgh 30
0131 226 7061

Media enquiries

Journalists with a media enquiry should contact:

  • David Montgomery – Media & Communications Manager (Phone: 0131 240 1887 or Email: communications)
Out-of-hours media enquiries can be made on – 07887 633738
We also have a Twitter policy to manage our @ScotsLegalAid account.