Solicitor updates

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All solicitor updates

Keycards updated as new Regulations add to lists of disregarded payments when assessing applications

20 March 2025

This update explains changes to the Keycards as a result of new regulations which come into force on 21 March 2025

All solicitor updates

New Transfer and Cease to act online forms go live on 24 March

20 March 2025

Update about new online Transfer and Cease to act online application forms, with two videos to demonstrate the new screens

Civil

Updated guidance for applicants fleeing or in an abusive or controlling relationship

3 March 2025

We have updated our guidance to explain that we can use our discretion to either disregard income or capital where we consider it reasonable to do so

All solicitor updates

Automation of processing overpayments for solicitor accounts

24 February 2025

We are automating our process for the recovery of overpayments from March 2025 for better efficiency for both our account holders and finance administrators.

Civil

FAQs: Start and Stop times – civil and children’s accounts

19 February 2025

Clarity on queries raised in webinar sessions when Start & Stop times for time-based work items in Civil & Children’s accounts were introduced December 2024.

All solicitor updates

Policies and decision-makers’ guidance published for all aid types on valid grant, distinct matters, and matters of Scots law in Advice and Assistance

10 February 2025

As part of our ongoing GALA work we’ve published the next release of policies and decision-makers’ guidance (DMG)

Civil

Policy and decision-makers’ guidance (DMG) published for assessing financial eligibility for Civil Legal Aid

23 January 2025

Applications in representative, fiduciary, official or other capacity; Reg12 (Deprivation or conversion of resources); computation period for disposable capital

All solicitor updates

LAOL downtime scheduled: Friday 3 January, 5.30pm

27 December 2024

Access to Legal Aid Online (LAOL) will be unavailable Friday 3 January from 5.30pm until 8am on Saturday 4 January for essential maintenance and upgrades.

Civil

LAOL: webinars to support implementation of Start and Stop times

5 December 2024

Webinars have been arranged to support the implementation on 17 December of Start and Stop times on Legal Aid Online for Civil and Children’s accounts

General

Festive opening hours and payment arrangements

4 December 2024

Our opening hours for Christmas & New Year 2024, solicitor payment arrangements & emergency helpline for civil, children’s & criminal business that cannot wait.

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