Solicitor updates

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Legal Aid Online

LAOL downtime scheduled for Sunday night

17 June 2021

Access to LAOL Legal Aid Online will be down for essential maintenance and unavailable between 8pm and 8.30pm on Sunday 20 June

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New Criminal policies and Decision-makers’ Guidance published

17 June 2021

A further release of policies and decision-makers’ guidance in Criminal Applications matters for Guidance on the Administration of Legal Aid (GALA) project.

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Use of interim fees for Covid-19 reasons

7 June 2021

A published paper which aimed to explore the use of Covid-19 interim fee arrangements and identify if there are any barriers to its use.

Criminal

Workaround to resolve issue with agents-to-prison video software for Apple devices

2 June 2021

We have been notified of an issue with Apple devices using the latest version of the Polycom app for agents-to-prison video consultations.

Legal Aid Online

LAOL back online

18 May 2021

Following issues with LAOL the problem has been resolved and the online system is now available.

Criminal

Criminal ABWOR fixed fee cases where a Criminal Justice Social Work report is being considered

4 May 2021

We have updated our guidance on requesting an increase in the limit for Criminal ABWOR fixed fee cases at the time of submitting the ABWOR application.

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Solicitor satisfaction surveys restarting

30 April 2021

We are restarting our micro-surveys measuring solicitor satisfaction with our applications and accounts service.

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LAOL: Essential maintenance completed

17 April 2021

Our online system is back online due to required maintenance being completed ahead of schedule.

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LAOL: Essential maintenance scheduled this weekend (17-18 April)

14 April 2021

Access to LAOL Legal Aid Online will be down for essential maintenance and unavailable on Saturday 17 and Sunday 18 April.

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Keycards for 2021-22 published

12 April 2021

These can be used for quick reference when you require information on the various eligibility limits, contributions and clawback levels.