Automation of processing overpayments for solicitor accounts
24 February 2025
We are automating our process for the recovery of overpayments from March 2025 for better efficiency for both our account holders and finance administrators.
Civil
FAQs: Start and Stop times – civil and children’s accounts
19 February 2025
Clarity on queries raised in webinar sessions when Start & Stop times for time-based work items in Civil & Children’s accounts were introduced December 2024.
All solicitor updates
LAOL downtime scheduled: Friday 3 January, 5.30pm
27 December 2024
Access to Legal Aid Online (LAOL) will be unavailable Friday 3 January from 5.30pm until 8am on Saturday 4 January for essential maintenance and upgrades.
All solicitor updates
LAOL: improvements to our online system
7 August 2024
This update is to inform you of system enhancements made to Legal Aid Online (LAOL) and further improvements planned for the autumn
Access to Legal Aid Online (LAOL) will be unavailable from 5.30pm on Friday 22 September until 7am on Saturday 23 September for deployment and upgrades.
All solicitor updates
LAOL downtime scheduled: Friday 28 April, 5:30pm
24 April 2023
Access to Legal Aid Online (LAOL) will be unavailable from 5:30pm on Friday 28 April until 7am on Saturday 29 April to allow for deployment and upgrades.
Legal Aid Online
Legal Aid Online: system unavailable 9-11pm on 1 February
31 January 2023
The online system will be system unavailable between 9-11pm tonight to allow us to implement bug fixes
Legal Aid Online
Legal Aid Online: Monday 28 November update
28 November 2022
Following upgrade work to Legal Aid Online (LAOL), we have listed the below fixes that were deployed and ongoing issues to be resolved.