2026-29 Corporate Plan

The Board has approved our Corporate Plan for 2026-29 which sets out our objectives for a three-year planning period.

The plan sets out nine corporate objectives and 17 related outcomes, summarised below.

A visual of our plan on a page summarising our purpose, vision and three themed objectives of Service, People and the Future

Please see below for the full downloadable plan.

How will we deliver our corporate plan

The Corporate Plan is delivered, and monitored by the Board, through our annual Business Plan.

The Business Plan includes the activity for each year of the Corporate Plan that contributes to the objectives and outcomes in the plan.

The framework of how we deliver the Corporate Plan also includes four supporting strategies covering People, Finance, Digital and Communications, alongside detailed Directorate Business Plans.

A visual graphic highlighting how our purpose, vision and values are considered from the three-year Corporate Plan to the yearly business plans and supporting strategies, and further filtered down into Directory business plans, team action plans, and individual objectives

Please see below for the full downloadable strategies.

Our Purpose, Vision and Values

Our purpose is to fund, provide and advise on services that secure access to justice. Our vision is our work transforms lives through modern, responsive, and accessible legal aid services.

  • Our Purpose doesn’t change when priorities or projects change
  • Our Vision drives what we change and how we improve over time.

 Our values. 1. Transparent. We are clear and open about how and why we make decisions. 2. Impartial. Our decisions are based on evidence and objective criteria. 3. Respect. We act honestly and with integrity, and trust others to do so too. 4. Accountable. We apply our policies and procedures accurately and consistently. 5. Proportionate. We balance efficiency, accessibility, and effective management of risk. 6. Responsive. We reflect on how our work affects people and strive to meet their needs.

  • Our values are at the heart of how we deliver our Corporate and Business Plans
  • They guide our leaders, shape our decisions, and support how change is delivered across SLAB
  • Far from being separate from delivery, our values help make delivery possible.

Our Corporate Objectives

Our Corporate Plan is structured around three core themes – Service, People and the Future.

 Our three core objective themes. 1. Service. Delivering fewer, better interactions that people can trust. 2. People. Having the right workforce, with the right skills, supported to deliver change. 3. The Future. Shaping legal aid so it remains relevant, effective and trusted.

Business Plan 2026-27

Our business plan sets out our priorities for delivery in the financial year against our corporate objectives and the wider objectives of Scottish Government.

It focuses on:

  • the most important projects and improvements for this year
  • work that is cross organisational or high impact
  • clear deliverables monitored quarterly by the Board.

It does not capture all our day-to-day work; business-as-usual activity remains essential and is reflected in team and directorate plans.

Please see below for the full downloadable business plan.

Download the Corporate Plan, Business Plan and supporting strategies

File Type Size
Corporate Plan 2026-29 2 MB | 25 May 2026 PDF 2 MB
Business Plan 2026-27 3 MB | 1 June 2026 DOCX 3 MB
Communications Strategy 442 KB | 1 June 2026 PDF 442 KB
Digital Strategy 269 KB | 1 June 2026 PDF 269 KB
Finance Strategy 602 KB | 1 June 2026 PDF 602 KB
People Strategy 851 KB | 1 June 2026 PDF 851 KB
  • Our Contribution to wider Scottish Government Outcomes