https://www.slab.org.uk/corporate-information/publications/corporate-information/corporate-and-business-plans/
Our Corporate Plan sets out our objectives for a three-year planning period.
The following is a summary of our Corporate Plan.

Please see below for the full downloadable report.
We started a programme of transformation with our 2020-23 corporate plan, built on transforming how we manage legal aid and being prepared for the future.
Our new plan has a continued focus on making legal assistance available to those eligible for it while advising ministers on what we hope is a reformed system of legal aid post 2026.
Our advice will be driven by our vision, founded not on our own organisational interests but on the interests of the public and in support of a just, safe and resilient Scotland.
Our people are the heart of our organisation. They care about the jobs they do and how they add value to the positive outcomes that legal aid delivers for people and wider society.
They are crucial to the delivery of our Corporate Plan, both in the role they play in delivering the current system of legal aid but also in the shaping of its future.
All our people have a role in enabling our Mission, which is a direct path between our Purpose and our Vision. The fulfilment of that Mission engages the skills, knowledge and commitment of colleagues across the whole organisation.
Our emphasis on the quality of our core delivery functions under the current legislative arrangements makes the most of what today’s system offers, delivering huge benefits for individuals and society by helping people access the legal support they need.
Legal aid is a vital part of the Scottish Government’s Vision for Justice aimed at a just, safe and resilient Scotland. The objectives set out in our Corporate Plan directly complement that vision.

Beyond the positive impacts on those helped directly by legal aid, the services we fund also make an important and often under-recognised contribution to the wider outcomes pursued by the Scottish Government as set out in the National Performance Framework.


This objective is about maintaining and delivering high quality systems, guidance, policies and procedures. The interests of our customers, fairness, and good governance practice will drive this. Work will be based on improving evidence and insight into our customers’ needs and how best to meet them.

This objective is about developing and delivering our Client Legal Services business plans, and targeted funding programmes as directed by Scottish Ministers.

This objective is about being a responsible, forward-thinking and supportive employer with high quality people policies, ample development opportunities and skills in planning our workforce.

This objective is about developing and delivering evidence based advice on how a reformed legal aid system could better deliver Scottish Government outcomes by working with others and engaging positively in public debate about the future.
| File | Type | Size |
|---|---|---|
| Corporate Plan 2023-26 | 2 MB |
Our business plan sets out our priorities for delivery in the financial year against our corporate objectives and the wider objectives of the Scottish Government.