Step 1 - check your LAOL email

It is important that you check the email address that is currently listed for your LAOL user account.

We have created a video that explains how you check and – if necessary – update the email address we hold for you.

Why do you need to check your email address?

Each person that will be signing into LAOL must have a unique ScotAccount account created using an email address unique to them.

To ensure a smooth and secure transition, the email address used to create the ScotAccount you use to access LAOL must be the same as the email address we hold for you on LAOL.

What email address should you use?

For security reasons, generic or shared firm email addresses such as ‘Reception@firm.co.uk’ are not acceptable. You must use an email address unique to you.

Please take time now to check the email address details we hold. Consider if this is the email address you will want to use with ScotAccount.

The video below shows you how to check your email details.

Please note that, while ScotAccount can also be used to access services in your own/personal capacity at home, we would recommend you use or create a ScotAccount using your work email address to access LAOL.

Video showing how you check your LAOL email details

 

Contact us

If you have any questions, please email us at onlineMFA@slab.org.uk.