Why can't others use your LAOL login details?

Each user of Legal Aid Online should have an individual logon and password as per our terms and conditions (see Section 4)

As well as being a security risk, if different people are using the same logon details it also means we don't know who is using the system and this can cause audit issues.

Using the LAOL administration function, you can select users to have full access to your cases in the user profile section.

See our video on how to do this in the FAQ 'What if you don’t have a LAOL user account? How does a firm administrator create a user account?'