Last updated: 23 September 2021
We know that the Covid-19 pandemic is causing hardship for people and many of you will have seen changes in your financial circumstances, including reductions in income and loss of employment. We’re doing what we can to help people in those circumstances who make payments to the Legal Aid Fund.
You might have to make a payment to us because:
Below is information about the steps you should follow if you are unable to meet your payments during the Covid-19 pandemic.
If you are worried about being able to make a payment, you should contact us as soon as possible. Contact details for the Collections Team are available below and on the public section of our Contact Us page.
You can email us at firstname.lastname@example.org or call us on: 07918 334882 or 07918 334878.
If you fail to make a monthly payment, we will telephone or email you to find out if your difficulties are as a result of COVID19. We will not issue arrears letters.
We can re-assess your eligibility and adjust your contribution amount during the computation period (the first 12 months after you make the application) if you tell us that you:
You will not need to make payments while we re-assess.
We can offer you a payment break or reduce the monthly payments if the change of circumstances occurs outwith the computation period (the first 12 months after you make the application).
The total contribution amount due cannot be reduced outwith the computation period, but we can reduce the monthly payments.
If you would prefer to complete payment break, this will be for three months, after which the position will be reviewed.
Your solicitor will be able to continue doing work under the grant of legal aid during the payment holiday.
We hope that these steps will help you during the Covid-19 pandemic.
If you have any queries about this, please contact:
By email – Pamela Skelton email@example.com