To carry out our work, we collect and use information about the people we deal with and the work done under legal assistance.

Most of the information is about:

  • Individual people and their applications for legal aid
  • The solicitors and advocates who carry out legal aid
  • How the legal aid system is working – what help people are receiving and how much it costs
  • How we run the legal aid system.

The General Data Protection Regulation

The General Data Protection Regulation (GDPR) sets out how organisations should use and protect personal information. As part of the GDPR you have the right to ask if we process any personal information about you and receive a copy of it.

GDPR refers to you as a Data Subject, and to the information we hold about you as personal data. Your request is known as a subject access request.

Privacy policies

Our general privacy policy provides information on how we will use your data and your rights.

Information we keep about legal aid applicants and applications

  • Why would we have information about you?
  • How we use information
  • What can the information about you be used for?
  • What rights do you have?
  • How do you see information about yourself?
  • How much will it cost you?
  • How long does it take to get a reply?
  • How can you get us to put information right, if you think it is wrong?
  • What if you are unhappy with the response you get from us?