Policy and procedure publications

Here you will find details of our main policy and procedure documents.

Framework For Public Funding

File Type Size Date
Framework for Public Funding of Advice 3 MB | 24 January 2023 PDF 3 MB 24 January 2023

Administration of Government Funds

File Type Size Date
Scottish Women's Right Centre 2020-21 Direction 140 KB | 29 April 2020 PDF 140 KB 29 April 2020
Grant Funding Programme 2020-21 Direction 103 KB | 29 April 2020 PDF 103 KB 29 April 2020

Records Management

File Type Size Date
Records-Management-Policy 332 KB | 12 November 2020 PDF 332 KB 12 November 2020

Risk Management

File Type Size Date
Risk Management Framework 970 KB | 1 October 2020 PDF 970 KB 1 October 2020

Customer Policies

File Type Size Date
Customer Service Policy 380 KB | 19 December 2022 PDF 380 KB 19 December 2022
Unacceptable Behaviour Policy 421 KB | 19 December 2022 PDF 421 KB 19 December 2022
Customer Communication Support Services Policy 208 KB | 5 October 2023 PDF 208 KB 5 October 2023
Provision of Free Sanitary Products Policy 207 KB | 19 October 2023 PDF 207 KB 19 October 2023