Invoices

We have provided a pro-forma invoice for the interpreter to use so that the information provided is consistent and sufficient for assessment purposes.

It is recommended that this form be used. You and the interpreter are required to certify that the information in the invoice is accurate.

Agencies can use their existing invoicing arrangements but should attach the signed pro-forma completed at your office or a copy of their own timesheet.

If an interpreter is not prepared to accept the terms and conditions required by us then they should normally not be employed.

The contractual and invoicing arrangements will continue to be between you and the supplier.

Payment of an interpreter’s fee should be made within a reasonable timescale, subject to the agreement you make with the interpreter/translator. Reimbursement of outlays can be made under advice and assistance subject to the current qualifying rules. Proof of actual payment in the form of a receipted voucher is required before reimbursement can be made under advice and assistance.

If there is any doubt about the fees claimed, for example, if you are unclear whether any charges comply with these guidelines, the invoice should not be paid in advance of the account being assessed by us.