https://www.slab.org.uk/faqs/paper-accounts-completing-the-online-synopsis-form/
We regularly receive paper accounts where the online synopsis form has not been completed and registered first. We cannot deal with accounts until this has been done.
To complete the registration of the paper online account, when you access the summary screen there will be a question at the top of the screen that will ask if you would like to proceed with a paper or online account. Please select paper and then complete the following steps:
It is important that when completing the synopsis that you include any linked reference numbers in relation to the case, including advice and assistance reference numbers.
Please see our guidance on how to securely submit a legal aid account.
Please see our additional e-learning and online guidance on how to submit online legal aid accounts.