Using Legal Aid Online to submit accounts

Our training modules provide a useful overview of the accounts process. If you require additional assistance we can support this by providing a webinar or in-house training.

This guidance material focuses on a different account types and/or a particular function.

  • How to access the account screens (2:04):  video or PDF
  • Navigating in the account screens: PDF
  • How to add work items:  PDF
  • Tools and icons (1:23): video or PDF
  • The synopsis:  PDF
  • How to reset your account to draft (1:07):  video or PDF
  • How to submit your account (1:24):  video or PDF
  • Negotiations:  PDF
  • Warning messages and validations (1:14):  video or PDF
  • Online remittance access guidance – PDF
  • How to submit a hardship application – video

Covid-19 accounts

  • Covid-19: Process for submitting interim claims in A&A potential property recovered or preserved cases – guidance page

Criminal accounts

  • Criminal appeal accounts (3:15): video or PDF
  • Prison opt out application (7:40): video
  • How to submit a duty account: PDF
  • How to complete a police station custody advice application and account):  PDF
  • How to submit a claim for interim payment of fees: video or PDF

Civil accounts

  • How to complete the civil account synopsis – PDF
  • How to submit a claim for interim payment of fees – video or PDF
  • How to submit a paper interim fee claim – video or guidance page
  • How to submit interim time and line fee claims – guidance page
  • How to submit an interim outlay claim – video, PDF or guidance page with screenshots
  • How to submit a final account where you have an Edinburgh agent – video
  • How to submit an accounts negotiation where you have an Edinburgh agent – video

Children's accounts

  • How to submit a Children’s legal aid account – PDF
  • How to submit a claim for interim payment of fees – video or PDF

Submitting accounts by paper

  • New paper account process (6:24): video or PDF
  • 20 point guide to new paper process: PDF

FAQs about using online accounts

FAQs relating to the new process for submitting paper accounts