What the applicant has to show is their financial position in the seven days before advice and assistance/ABWOR was granted. Ideally, therefore, the documentation should cover that specific period, but we accept that this will not always be possible for a number of reasons. For example, many wage-slips and bank statements are only issued once a month, and benefit awards/confirmatory letters may only be issued annually.
Where this is the case, you should also question the applicant to ensure there have been no changes since the date of the document, such as a substantial change to the balance shown on a bank statement. You should keep a note of the questions and the responses that satisfied you about the client’s financial eligibility and, if necessary, make enquiries of third parties as authorised by the client’s mandate.
You should get the most recent documentation you practically can to satisfy you initially before you admit the client to advice and assistance/ABWOR. As the case progresses, you can ask for the next wage-slip or statement that is issued. You could then use the additional, up-to-date information to reassess eligibility and if necessary to recalculate any contribution the applicant has to pay.
Advice and Assistance financial verification
Read about our position in relation to cases where no documentary evidence of eligibility is immediately available for financial verification.