Advice and assistance and financial verification: required age of documentary evidence

Your client has to show their financial position in the seven days before advice and assistance/ABWOR was granted. Ideally, the documentation should cover that specific period, but we accept this is not always possible. For example, if the documentation is only issued once a month or award notices are issued annually.

In this case you should also question your client to ensure no changes or increases have incurred since date issued. Keep a note of the questions and responses that satisfied you about your client’s financial eligibility. If necessary, make enquiries to third parties as authorised by your client’s mandate.

Get the most recent documentation you practically can to satisfy you initially. As the case progresses, you can obtain current wage-slips or statements. You can use the up-to-date information to reassess eligibility and to recalculate any contribution your client has to pay.

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