The question as to who can provide advice and assistance is central to an understanding as to what is properly chargeable in an account.
Only a solicitor, registered to provide civil legal assistance, can provide either advice and assistance or ABWOR, a sub-category of advice and assistance where representation, in proceedings set out in the ABWOR regulations, can be given.
Section 31 of the Act only allows a solicitor to entrust a case to another solicitor; you cannot entrust a case to a legally unqualified person.
You can delegate certain administrative tasks to an unqualified person (precognoscing a witness or gathering information) for which provision is made in the regulations for payment at unqualified rates.
A second year trainee who has been admitted as a solicitor, has a practising certificate and has been registered to provide civil legal assistance can grant advice and assistance and carry out all subsequent work as the solicitor.