When does travel become chargeable under A&A? Information you must be satisfied on

Travel to the client is only chargeable if you are satisfied, having been in contact with the client beforehand and taken basic information, that:

  • the client is financially eligible;
  • the advice is to be given on a matter of Scots law; and
  • the nature of the advice is such that the likely cost of giving it is reasonable.

Unless you are satisfied on these matters at that stage, you cannot charge for travel until you have taken enough information from them to satisfy yourself as to their basic eligibility for advice and assistance.

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