Debt, housing and in-court projects we fund

run by Angus Citizens Advice Bureau

Provides help to people across the Angus Council area who may struggle to manage a monthly budget due to introduction of Universal Credit. Help with money and debt problems can be accessed through the credit union offices, Angus CAB and in the seven local authority access offices.

Where?: 11 Millgate, Arbroath DD11 1NN

Legal area covered: Debt.

Find out more: bureauarbroath@arbroathcab.casonline.uk, 01241 870661, http://www.anguscab.org.uk/

run by Govan Law Centre

The project improves access to debt advice using an online support website for clients to access. The project tests whether the model will improve the take-up of statutory debt solutions for clients due to the creation of accessible tools.

Where?: Govan Law Centre, 18-20 Orkney Street, G51 2BZ

Legal area covered: Debt.

Find out more: www.govanlawcentre.org

run by Shelter Scotland

A digital platform to replicate elements of face to face debt advice will be co-designed with users. Shelter aim to improve access to housing debt advice and reduce the demand on legal interventions for housing debt.

Legal area covered: Debt.

Find out more: https://scotland.shelter.org.uk

Run by Aberdeen City Council Financial Inclusion Team

The project introduces a customer portal to improve communication to debt advice workers, including use of secure messaging, alerts and web chat.

Legal area covered: Debt.

Find out more: http://www.aberdeencity.gov.uk

run by Argyll and Bute Citizens Advice Bureau

Clients can receive money advice and representation on all matters relating to mortgage and tenancy repossession and related debt issues with the aim of keeping the client out of the court wherever possible.

Where?:Argyll & Bute Citizens Advice Bureau, Riverside, Oban Road, Lochgilphead, PA32 8XU

Legal area covered:Debt, Eviction, Mortgage repossession.

Find out more: 08456 123808, http://www.argyllandbutecab.org.uk/

run by Dumfries and Galloway Citizens Advice Service

Advice and representation are provided to those within Dumfries and Galloway facing eviction or repossession as a result of arrears. Assistance is provided at Dumfries and Stranraer Sheriff Courts. Advice and assistance can also be provided to those requiring help with small claims actions relating to debt and consumer matters.

Where: Dumfries and Stranraer Sheriff Courts

Legal area covered: Debt, Eviction, Mortgage repossession, Small claims, Civil court processes.

Find out more: incourtadvice@dagcas.org, 0300 303 4321, https://www.dagcas.org/going-to-court

run by Dumfries and Galloway Citizens Advice Service

A multi-channel helpline to help clients access debt advice and free up time for debt advice specialists. The project is testing ways to improve demand management for debt advice services and increase capacity from current debt advisers.

Where: Dumfries Citizens Advice Bureau, 81 – 85 Irish Street, Dumfries, DG1 2PQ

Legal area covered: Debt

Find out more: 0300 303 4321, www.dagcas.org

run by Shelter Scotland

The project aims to help people stave off evictions and repossessions in Tayside and the Borders. Representation is provided to clients facing heritable court eviction and mortgage repossession actions and also ensures that people who are homeless and have not been able to obtain appropriate alternative accommodation are able to access local advice, assistance and representation.

Where?: Shelter Scotland, 1 Courthouse Square, Dundee, DD1 1NH / Scotiabank House, 2 South Charlotte Street, Edinburgh EH2 4AW

Legal area covered: Debt, Eviction, Mortgage repossession.

Find out more: tayside@shelter.org.uk, borders@shelter.org.uk, 01344 5152527 (Dundee) 0844 515 2410 (Borders based in Edinburgh), https://scotland.shelter.org.uk/

run by Citizens Advice Edinburgh

The project targets the early stage of the money advice process. The project is testing the effectiveness of interventions to reduce the amount of time for information gathering; improving the efficiency and quality of debt advice work and reducing disengagement of clients in the process.

Where?: Citizens Advice Edinburgh, 23 Dalmeny Street, EH6 8PG

Legal area covered: Debt.

Find out more: 0131 510 5510,www.citizensadviceedinburgh.org.uk

run by Dundee Citizens Advice Bureau and Perth Citizens Advice Bureau

The In Court Advisors provide advice and assistance to those with consumer and debt issues who are considering raising/pursuing/defending small claims and summary cause actions. They can provide advice, negotiate, assist with form completion and help guide you through the court process.

Where?: Dundee Sheriff Court House, 6 West Bell Street, Dundee, DD1 9AD

Legal area covered: Small claims cases, Civil court processes.

Find out more: incourtadvice@btconnect.com, http://www.dundeecab.org/projects/In-Court-Advice-Office.html

run by East Ayrshire Council

An in-court adviser based at Kilmarnock Sheriff Court provides advice and assistance to those involved in civil cases that do not have a solicitor or someone to represent them.

Where?: Kilmarnock Sheriff Court, St Marnoch Street, Kilmarnock, KA1 1ED

Legal area covered: Debt, Eviction , Small claims cases, Civil court processes.

Find out more: Incourtadvice@east-ayrshire.gov.uk, 01563 549367, https://www.east-ayrshire.gov.uk/CommunityLifeAndLeisure/CommunityAdvice/LegalAdvice/Courtadvisor.aspx

run by Link Group

The project increases digital inclusion for Link Group tenants to help access debt advice through the provision of technology. The project tests how a specific intervention will improve delivery of remote debt advice to groups of digitally excluded tenants. The project will focus on improving demand management and test how the provision of technology for specific groups improves the take-up of debt advice and helps clients effectively resolve problem debt.

Legal area covered: Debt

Find out more: 03451 400 100, www.linkhousing.org.uk

run by Haddington Citizens Advice Bureau

This In Court Advice project provides advice and casework for eviction, repossession and debt problems for people living in East Lothian. Representation for clients is provided at Edinburgh Sheriff Court.

Where?: Haddington Citizens Advice Bureau, 46 Court Street, Haddington, EH41 3NP

Legal area covered: Debt, Eviction, Mortgage repossession.

Find out more: 01620 824 471, http://www.haddingtoncab.co.uk/

run by Haddington Citizens Advice Bureau

A multi-channel helpline for clients accessing debt advice. The project will test early referral to debt advice to help target early interventions and free up time for debt advice specialists.

Where?: Haddington Citizens Advice Bureau, 46 Court Street, Haddington, EH41 3NP

Legal area covered: Debt

Find out more: 01620 824 471, www.haddingtoncab.org.uk/

run by Community Help & Advice Initiative, Granton Information Centre and FourSquare.

The EHAP Court Representation & Money Advice Service can help people with representation at court for mortgage repossession cases in Edinburgh Sheriff Court

Where?: 5th Floor, Riverside House, 502 Gorgie Road, Edinburgh EH11 3AF.

Legal area covered: Debt, Eviction , Mortgage repossession.

Find out more: chai@chaiedinburgh.org.uk, 0131 442 2100, http://www.chaiedinburgh.org.uk/

run by Community Help & Advice Initiative (CHAI)

The project supports clients at initial access to debt advice in collecting paperwork and evidence. The project aims to increase the number of clients who will feel confident in managing debt, improve demand management within the agency and provide additional support to local communities.

Where?: Community Help & Advice Initiative, 5th Floor, Riverside House, 502 Gorgie Road, Edinburgh, EH11 3AF

Legal area covered: Debt.

Find out more: chai@chaiedinburgh.org.uk, 0131 442 1009, http://www.chaiedinburgh.org.uk/

run by Citizens Advice Edinburgh.

The In Court Advisor provides free, confidential and independent advice and assistance in court actions, will help guide you through the court process for small claims and summary cause cases and time to pay applications, and in exceptional circumstances representation at court can be provided.

Where?: Edinburgh Sheriff Court, 27 Chambers Street, Edinburgh, EH1 1LB

Legal area covered: Small claims cases, civil court processes.

Find out more: inca@citzens adviceedinburgh.co.uk, https://www.citizensadviceedinburgh.org.uk/in-court-advice-service/?rq=in%20court%20advice

run by Citizens Advice Edinburgh.

This project provides a free mediation service to small claims and occasional summary cause litigants in Edinburgh sheriff court, taking referrals from sheriffs and self-referrals from litigants. Parties wishing to resolve their dispute by mediation can be offered ‘same-day’ mediation or return to the court at a later date for a mediation appointment.

Where?: Edinburgh Sheriff Court, 27 Chambers Street, Edinburgh, EH1 1LB

Find out more: https://www.citizensadviceedinburgh.org.uk/in-court-advice-service/?rq=in%20court%20advice

run by Frontline Fife.

The Fife Advice Partnership helps people in Fife with housing and debt cases calling at Kirkcaldy, Dunfermline and Dundee Sheriff Courts. An adviser is available at each court during eviction and repossession hearings

Where?: Frontline Fife, 57-59 Viewforth Street, Kirkcaldy, KY1 3DJ

Legal area covered: Debt, Eviction, Mortgage repossession.

Find out more: 01592 800 430, https://www.frontlinefife.co.uk/

Citizens Advice and Rights Fife

The project is developing software to allow debt advice clients to provide key information at the point of access to CARFs debt advice services. The project tests the impact on adviser time.

Legal area covered: Debt.

Find out more: www.cabfife.org.uk

run by Children 1st.

Families in the South of Glasgow, with a child under 8 and who are ‘just coping’ financially, can obtain expert legal advice and representation on any debt problems and, support to help them become more financially resilient in the future. The service provides specialist debt advice, court representation and education sessions on debt awareness

Where?: Unit 8000 Academy Park, Gower Street, Glasgow, G51 1PR

Legal area covered: Debt.

Find out more: 0141 419 1150, http://www.children1st.org.uk/

Parkhead Citizens Advice Bureau

A Helping Hand Money Advice buddy helps clients with their debt problems. The model tests intensive approaches to reduce the amount of time debt cases take to close.

Where?: Parkhead CAB, The Forge Shopping Centre, 1361 – 1363 Gallowgate, G31 4DN

Legal area covered: Debt.

Find out more:0141 554 0004, www.parkheadcab.org.uk

run by Castlemilk Law and Money Advice Centre.

The project solicitor covers south east Glasgow and provides a service from existing law centre offices in Castlemilk, Crosshill and the Gorbals and outreach in CAB offices and helps clients at Glasgow Sheriff Court.

Where?: Castlemilk Law & Money Advice Centre, 155 Castlemilk Drive, Castlemilk, Glasgow, G45 9UG

Legal area covered: Debt, Eviction, Mortgage repossession.

Find out more: mail@castlemilklawcentre.co.uk, 0141 634 0313, http://www.castlemilklawcentre.co.uk/index.php

run by GEMAP Scotland Ltd

The project supports families via an app to help with initial debt queries and support with referrals to debt advice. The project is being targeted at schools across Glasgow.

Where?: GEMAP, Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow, G34 9HJ

Legal area covered: Debt.

Find out more: 0141 773 5850, www.gemap.co.uk

run by CHAP

The project provides assistance at early stage for clients to help correctly identify debt matters and ensure clients have correct paperwork prior to seeing the money adviser. The project tests methods for reducing the amount of time it takes to gather information at initial access and increase the number of debt clients the service can help.

Where?: The Michael Lynch Centre for Enterprise, 71 Princes Street, Ardrossan, Ayrshire, KA22 8DG

Legal area covered: Debt.

Find out more: chap@chap.org.uk, 01294 475 633, www.chap.org.uk

run by Ross & Cromarty Citizens Advice Bureau, East Sutherland Citizens Advice Bureau and Caithness Citizens Advice Bureau.

A homelessness and housing officer provides support for people in Tain and Wick and Sheriff Courts and assistance to North Highland Residents at Inverness Sheriff court. The project provides associated debt advice and income maximisation services for clients."

Where?: Ross & Cromarty CAB, Suie House, Market Square, Alness, IV17 0UD

Legal area covered: Debt, Eviction, Mortgage repossession.

Find out more: housing@alnesscab.casonline.org.uk, 01349 885 933, http://www.rossandcromartycab.org.uk/

run by Inverclyde CHCP and Legal Services Agency

This project offers advice and information services to Inverclyde residents facing debt, housing and benefit problems through a telephone service where skilled advisers provide initial advice. Where people are at serious financial risk, emergency face to face appointments with project staff can be arranged.



Find out more: triage.advice@inverclyde.gov.uk, 01475 715299 (Mon-Fri 9am-3pm), http://www.chps.org.uk/content/default.asp?page=home_CHP%20Inverclyde

Legal area covered: Debt, Eviction , Benefit problems

run by Inverclyde HSCP Advice Services

The project aims to overhaul money advice provision and test changes to reduce average case lengths, increase the number of clients accessing statutory debt solutions and increase accessibility.

Legal area covered: Debt.

Where?: Inverclyde HSCP, Hector McNeil House, Clyde Square, Greenock, PA15 1NB

Find out more: 01475 715 299

run by Moray Citizens Advice Bureau and Nairn Citizens Advice Bureau.

"Moray CABs In Court Advice Project assists those with the complex housing issues and who have multiple debts."

Where: The Michael Lynch Centre for Enterprise, 71 Princes Street, Ardrossan, Ayrshire, KA22 8DG

Find out more: chap@chap.org.uk, 01294 475633, http://www.chap.org.uk/

Legal area covered: Debt, Eviction, Mortgage repossession.

run by CHAP and Govan Law Centre.

The project provides money advice and legal representation to home owners across Ayrshire facing Mortgage repossession actions. Assistance is available at Kilmarnock and Ayr Sheriff Courts.

Where: The Michael Lynch Centre for Enterprise, 71 Princes Street, Ardrossan, Ayrshire, KA22 8DG

Find out more: chap@chap.org.uk, 01294 475633, http://www.chap.org.uk/

Legal area covered: Debt, Eviction, Mortgage repossession.

run by Airdrie Citizens Advice Bureau and Motherwell Citizens Advice Bureau.

The project provides legal and debt advice services to those facing homelessness through mortgage repossession and repossession of tenancy in North Lanarkshire.

Where: 14 Anderson Street, Airdrie, ML6 0AA

Find out more: 01236 757 329, https://www.airdriecab.co.uk/

Legal area covered: Debt, Eviction, Mortgage repossession, Small claims cases and Civil Court Processes

run by North Lanarkshire Council

The project develops online access to debt advice through the creation of a digital portal. This will allow clients to operate an online journal and populate information for debt advisers.

Legal area covered: Debt.

Find out more: fit@northlan.gov.uk, 01698 332 551, www.northlanarkshire.gov.uk

run by One Parent Families Scotland

The project provides a coordinator to link single parents needing debt advice to a debt advice worker to help improve the information gathering process. The project tests and develops pilot processes to help single parents with their debt problems.

Where?: One Parent Families Scotland, 42 Civil Square, Motherwell, ML1 1TP

Legal area covered: Debt.

Find out more: lanarkshire@opfs.org.uk, 01698 239 961, https://opfs.org.uk/who-we-are/

run by Orkney Citizens Advice Bureau.

The project provides advice and assistance on legal matters, including evictions, small claims and actions to recover debt.

Where: Orkney CAB, Anchor Buildings, 6 Bridge Street, Kirkwall, KW15 1HR

Find out more: bureau@orkneycab.casonline.org.uk, 01856 875266, http://www.orkneycommunities.co.uk/cab/

Legal area covered: Debt, Eviction , Mortgage repossession, Small claims cases and Civil Court Processes

run by Renfrewshire CAB and East Renfrewshire CAB

The GRADE project helps residents of Renfrewshire and East Renfrewshire with housing and debt matters. The project provides linked debt and money advice for clients

Where: Renfrewshire CAB, 45 George Street, Paisley, PA1 2JY

Find out more: manager@paisleycab.casonline.org.uk, 0141 375 7326, www.renfrewshirecab.org.uk

Legal area covered: Debt, Eviction, Mortgage repossession.

run by Hamilton Citizens Advice Bureau.

The service provides help, casework and representation for people living in South Lanarkshire whose cases call in Hamilton Sheriff Court

Where: Almada Tower, 67 Almada St, Hamilton ML3 0HQ

Find out more: enquiries@hamiltoncitizensadvicebureau.org.uk, 01698 283477

Legal area covered: Debt, Eviction, Mortgage repossession, Small claims cases and Civil Court Processes

run by South Lanarkshire Council Money Matters Advice Service

The project is testing the use of software to reduce the amount of time it takes for cases to complete. The project tests provision of digital debt advice and will trial open banking for debt advice clients.

Legal area covered: Debt.

Where: South Lanarkshire Council, Money Matters Advice Service, 30 Union Street, Larkhall, ML9 1DR

Find out more: 0303 123 1008

run by Hamilton Citizens Advice Bureau

The project provides a multi-channel helpline for clients accessing debt advice across South Lanarkshire CABs. The project tests ways to improve demand management using telephone, email and web chat to provide diagnosis of client problems prior to receiving debt advice.

Legal area covered: Debt.

Where: Hamilton Citizens Advice Bureau, Almada Tower, 67 Almada Street, ML3 0HQ

Find out more: 01698 283 477, www.hamiltoncab.org.uk

run by West Lothian Council and Citizens Advice Bureau West Lothian.

The project helps anyone facing court action for rent or mortgage arrears and provides advice and assistance with small claims cases.

Where: Bathgate Partnership Centre, Lindsay House, South Bridge Street, Bathgate, West Lothian, EH48 1TS

Find out more: wlcap@westlothian.gov.uk, https://www.westlothian.gov.uk/article/5399/Court-Advice-Project

Legal area covered: Debt, Eviction, Mortgage repossession, Small claims cases and Civil Court Processes

run by Citizens Advice Bureau West Lothian

The service provides a single point of contact for debt advice clients to access the CAB. The project will test multi-channel access and seeks to improve the management of demand for debt help.

Legal area covered: Debt.

Where: CAB West Lothian, Unit 1, Almondbank Centre, Shiel Walk, Livingston, EH54 5EH

Find out more: 01506 432 977, www.cabwestlothian.org.uk

run by West Lothian Council Advice Shop

The project uses link workers to help prepare debt advice clients for advice. The project aims to reduce the number of clients dropping out of the debt advice process and increase the number of successful debt advice outcomes for service users.

Legal area covered: Debt.

Where: West Lothian Council Advice Shop, 21-55 South Bridge Street, Bathgate, EH48 1TL

Find out more: 01506 283 000, www.westlothian.gov.uk/adviceshop

run by Dalkeith Citizens Advice Bureau

Multi-channel delivery of advice will be introduced to improve reach to vulnerable clients. The project will test the impact of human resource across partner bureau to operate a triage system and target early interventions.

Where: Dalkeith Citizens Advice Bureau, 6-8 Buccleuch Street, Dalkeith, EH22 1HA

Legal area covered: Debt.

Find out more: 0131 660 1636, www.dalkeithcab.org.uk

run by Western Isles Citizens Advice Service.

The project provides free legal advice and in court representation to the people throughout the Western Isles on housing matters, including assisting clients facing eviction and repossession as a result of arrears, and small claims matters

Where: Western Isles Citizens Advice Service, 41-43 Westview Terrace, Stornoway, HS1 2HP

Find out more: legaladvice@lewiscab.casonline.org.uk, 01851 704 358, http://www.citizensadvicewesternisles.co.uk/legal

Legal area covered: Debt, Eviction, Mortgage repossession, Small claims cases and Civil Court Processes

run by Rape Crisis Scotland and JustRight Scotland.

The project provides free legal information, advice and representation to women affected by violence and abuse.

Find out more: https://www.scottishwomensrightscentre.org.uk/

Legal area covered: Gender based violence