14 January 2021
We are working to introduce a secure, digital Form 2 (the Civil Financial Assessment form) for applicants to use.
Prior to launching the new Form 2 we are running a pilot with a number of firms to trial this new service with applicants who want to use it.
The pilot will be in stages:
We’ll be providing applicants with telephone and email support to complete the Form 2. We’ll be collating feedback from applicants to help inform the operation of the system.
Once the online Form 2 goes live for general use a paper version of the form will continue to be available to applicants who do not wish to use the digital application process.
We have made some minor changes to the Civ/Sol form which are applicable to all applicants.
To improve our options for communicating with applicants, we have introduced a new field to capture applicants’ email addresses.
If you don’t already do so it would be helpful if you could get your clients’ email addresses whenever possible.
This gives us an electronic method to contact applicants, many of whom prefer to use this method of communication. We have also included the telephone number field for all applicants.
We have also introduced a ‘Prefer not say’ option for the applicant’s gender. This was unrelated to the development of the Form 2, but was an outstanding issue that we have included in this deployment.
If you have any questions about the new online Form 2 or would like further details please contact – Cathrin Innes: firstname.lastname@example.org
18 January 2024
Following solicitor feedback we have introduced a simplified application process for legal aid applications for a Guardianship order under one of five sections