As part of our public sector equality duty we look to improve access to legal assistance for customers who might otherwise have problems doing so.
We now ask potential and current users of our services to tell us if they require additional communications support when communicating with us.
This support is available to applicants and other customers of SLAB when dealing with us directly.
Usually this is required when applicants:
The provisions above are separate to those available where an interpreter or translator is needed for your client to communicate with you so that you can provide advice and/or submit an application for legal assistance.
If the applicant is eligible, then the cost of this work may be allowed as an outlay on the solicitor’s account under either a grant of advice and assistance or legal aid.
If you need funding for interpreting or translation services to help you communicate with a client who is in receipt of advice and assistance, then you will need to:
Please see our legal aid guidance on interpreting and translating, our civil sanctions tool and information on finding interpreters and translators.
If you have any questions please contact:
Head of Legal Services – Civil and Children’s