Guidance on how to install Citrix or check you've got the most up-to-date version.
These instructions are for PDSO and CLAO staff on the use of the Olympus software.
Note, these instructions are based on using a PC/laptop with Windows installed, and the process has not been tested for other devices (eg Mac/Chromebooks).
Additionally, it is assumed that the necessary hardware (headsets, foot-pedals, Dictaphones) have already been connected to the PC/laptop.
Lastly, these steps must be performed from a browser (Firefox/Chrome/Edge etc) on your own PC/laptop and not from within Citrix. To avoid confusion, please log out of Citrix and revisit this page from the browser on your home PC/laptop.
As a pre-requisite to allow usage of the Olympus software from Citrix, the PC/laptop will need to have the Citrix Workspace application installed.
Once Citrix is installed, please follow the next steps before launching.
Before you can use Olympus transcription/dictation, you will need to install a driver to allow the hardware to connect to Citrix.
For staff in PDSO Edinburgh who use the new Olympus software: you will need to download and install the ODMS7 drivers.
For all other staff/offices: you will need to download and install the ODMS6 drivers.
Once downloaded, open the file. You should then be presented with a list of files available. Double-click on the ‘setup’ icon, which will look similar to this:
Simply progress through the setup wizard to install the driver. Once this is installed, you can launch the Olympus application from your Citrix Workspace app.
Note, if you already have a Citrix session active, or there are issues/errors when launching the application, you may need to close down all Citrix applications, then try again.
You can access your work email using a browser-based version of Outlook.
You can enter the URL https://outlook.office.com/ in your browser and login using your Citrix details.