Introduction

This Keycard sets out the various eligibility limits, contributions, disregards and clawback levels in civil advice and assistance and civil legal aid in force from 7 April 2025.

There are also separate Keycards for:

During the course of this year there may be further updates and changes to this Keycard.

For more information on eligibility and contributions, please refer to the Legal Assistance guidance.

You can also download this keycard as a PDF.

Last updated: 7 April 2025  

Definitions used in the keycard

  • Civil Keycard: Partner
  • Civil Keycard: Child
  • Civil Keycard: Subject matter of the dispute

Advice and Assistance

Assessing eligibility

A client’s income and capital must be within the current financial limits to qualify for advice and assistance.

We recommend you assess their disposable capital before assessing income, since if they do not qualify on capital, they are ineligible for advice and assistance – even if they receive “passport” benefits (that is, Income Support, income-related employment and support allowance, income- based jobseeker’s allowance or Universal Credit).

  • Civil Keycard: Assessing eligibility on capital
  • Civil Keycard: Assessing eligibility on income
  • Civil Keycard: Particular situations
  • Civil Keycard: Allowances
  • Civil Keycard: Clients’ contributions
  • Civil Keycard: Initial limits of authorised expenditure
  • Civil Keycard: Increases in authorised expenditure

Documentary evidence of clients’ financial circumstances

You are responsible for deciding if your clients are financially eligible for advice and assistance. You should refer to the regulations, this Keycard and the Advice and Assistance guidance on our website about assessing disposable income and capital.

If you apply the tests incorrectly, we can withhold or recover payments made to solicitors’ firms for work done under an incorrect grant of advice and assistance. Our guidance is designed to avoid the risk of making an incorrect grant.

Most clients should be able to give you documentary evidence of their financial position.

When arranging an initial meeting with you, the client should be asked to bring documentary evidence of their income and capital with the proof of identity you need to sign up new clients, whether legally aided or not.

This advice applies equally to repeat clients. It is not safe for you to assume that your client’s financial position has not changed since the last time you gave them advice.

It is expected that the following evidence is seen, and copies retained:

For income

  • where the client is employed – a recent wage slip or bank statement
  • where the client receives passport benefits – we will check this directly with the DWP
  • where the client receives benefits – a letter of award or a bank statement (which might be an ATM receipt).

For capital

  • recent bank statements for any accounts held in the name of the applicant or their partner
  • a certificate of any investments held.

Keep a copy of the verification, or details as to how you satisfied yourself that the client was eligible on your file so that it can be seen by a quality assurance peer reviewer or a SLAB compliance auditor.

In Legal Aid Online, the available options include ‘bank statement’ and ‘wage slip’. Only use the ‘Other’ option if the document you have seen is not listed. Otherwise, it will delay your application because we need to check it. Quite often we see ‘bank statements’ selected and then in the “Other” option something like “I have seen the client’s bank statement”. You don’t need to duplicate the information.

Where you have not seen a statement and you select the evidence option “Applicant has signed online declaration form” you should note in the file why it was not possible to see a statement(s) and what information your client gave about any capital savings they may have in those accounts. The declaration is not to be used as an automatic substitute for seeing statements.

  • Civil Keycard: No verification available
  • Civil Keycard: Where client is in prison
  • Civil Keycard: Where attempts have been made to obtain verification
  • Civil Keycard: Nil income and/or capital
  • Civil Keycard: Verification if there is no capital
  • Civil Keycard: If your client has no bank account

Relying on the signed declaration as verification that an applicant has no capital

If your client tells you that they have no capital or savings and subsequently signs the declaration, you can use the signed declaration to verify that the applicant has no capital.

However, you can only state that you are relying on the signed declaration if your client has, in fact, signed the declaration.

If verification of capital is not available at the initial meeting, you should try to get this later.

You can then update us on what evidence you have seen, or in cases where you have been unable to obtain verification, the steps you have taken to obtain this by submitting a verification update.

Where your client has no capital, and you do not have a signed declaration, how you complete the online application will depend on whether she/he has a bank account.

Where there is a bank account, you should normally see a bank statement for the qualifying period to verify the capital position.

However, the following guidance should help you answer the online questions and submit the application where you have not seen verification, and you do not have a signed declaration.

No capital, and no signed declaration, applicant has a bank account

I have seen the most recent evidence of the applicant’s capital – No

Awaiting Verification? Yes – submit the application and advise us later when verification is seen.

Awaiting Verification? No – add free text to explain why applicant cannot provide any verification. For example, if the client is in custody or in hospital, or you can explain the steps you have taken to get verification.

No capital, and no signed declaration, applicant has no bank account

I have seen the most recent evidence of the applicant’s capital – No

Awaiting Verification? No – add free text to explain that the applicant has no bank account.

Verification update

Where you are updating us on the verification you have now seen or advising what steps you have taken to obtain verification then you submit a verification update.

Please do not send this information via an online message.

Signing the declaration forms

Solicitors’ signatures on the declaration forms

  • you must sign all the declaration forms. All signatures should be recognisable as your signature. You can either sign and date the paper declaration forms that are printable from our website, or add a “wet” signature to the LAOL “printable summary”, even where this has been pre populated by the system
  • you can use an electronic version of a paper form to apply a signature using a stylus (e.g. iPencil). However, you must save the form, and keep a copy of the PDF version in the file (whether paper or electronic). We expect this for peer review and compliance audits where checks are made for the signed declarations in the files being reviewed.

Applicants’ signatures on the declaration forms

  • where you are seeing clients face to face, you must get them to sign the declaration forms
  • clients can also “sign” an electronic version of a paper form by applying a signature using a stylus (for example, iPencil). Again, the stylus signatures must provide sufficient authentication (i.e. the signature using the stylus should be recognisable as the applicant’s signature and not simply an e-squiggle). You must keep a copy of the “signed” declaration form, either in paper or electronic format.

Remote consultations

  • If the client is not present, you can still note this on the online system, where you can use the reason for no signature – “client not present and agrees with the declaration terms”, once you have confirmed with your client that they agree with the declaration terms. This reason can also be used for other remote situations such as prison VC links, the Glasgow Sheriff Court to HMP Barlinnie TV link, and in Parole Board cases when you are holding remote consultations
  • you should use – “Other” for all other reasons, with a full explanation given of the circumstances for us to consider.

Covid-19 cases

  • you can use the “Other” reason for genuine Covid cases, but you also need to let us know that the client agrees with the declaration. If you are seeing the client remotely, you should use the “client not present and agrees with the declaration terms” option.

Signatures in cases where your client is detained

If you cannot immediately get a signature from a client who is detained in custody, you should try to get the signature after the initial consultation where this is possible.

  • if this is not possible, then, once you have confirmed that the client accepts the terms of the declaration, you can submit the application without the wet signature on the declaration form. You should use the category – “Client unable to sign, and agrees with the declaration terms.”

Further information on the declaration forms can be found in the Forms and Declarations section.

Clawback and regulation 16(3)

  • Clawback limits
  • Regulation 16(3)

Civil Legal Aid

  • Passporting benefits – automatically eligible
  • Civil Keycard: Eligibility limits
  • Civil Keycard: Disposable income
  • Civil Keycard: Disposable capital
  • Allowances for a partner and dependants
  • Calculating income contributions