Granting advice and assistance: timescales for notifying us

You must submit the online advice and assistance application within 14 days of commencing advice and assistance.  (Additional information is not necessary, unless you need our approval, or need to give us information your client’s financial circumstances.)  If you do not send us the form on time, your account is ineligible for payment.  We can only accept late notification if we consider there is special reason.

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