Review of our refusal under regulation 16(3)(a) or (b)

If we refuse an application under Regulation 16(3)(a) or (b) you can ask us to review the decision. A member of staff not involved in the original decision will undertake the review.

You should ensure, however, that you provide all the necessary information needed at the beginning of the process to allow us to determine whether or not to grant your hardship application.

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