Many of our staff are recruited at general administrative support (grade 1) level.
Sometimes we recruit for Assessment Officer (grade 2) level. Most of these roles require an aptitude for figure work and an ability to interpret and apply policy and legislation. As a result, our staff often have administrative backgrounds in banking, finance, insurance, or legal administration.
With further experience staff may progress to Senior Assessment Officer and Specialist roles, and/or Team Leaders, Assistant Managers and Managers (grade 5 upwards).
We also advertise directly for some of these roles as well as more recognisable specialist roles such as finance and accounting staff, IT developers and solicitors.