Frequently Asked Questions

Recruitment portal

Is your online application system secure?

Yes, all pages containing information about you are accessed through a secure connection.

What should I do if I am having difficulty applying online?

These FAQs should cover most common issues. If you are still having difficulties please contact

What should I do if I don’t receive my confirmation email?

Account activation emails are sent automatically. Please check your junk mail and spam folders if you do not receive the email. If you are still experiencing problems please contact

What do I do if I have forgotten my password?

Just click on the “Remind Me” box and we will send a password reminder to your email address.

What is my user name?

Your user name is the email address that you registered with.

How do I change my contact details?

You can edit personal information such as name, address and email preferences through your Account Settings.

Am I eligible to apply?

What qualifications do I need to work at the Board?

Not all roles require qualifications. Where you need qualifications these will be shown in the advert or information about the job.

What are the nationality criteria for working at the Board?

As long as you have the appropriate visa to prove that you have the right to work in the UK, you should be eligible to apply for any of our advertised vacancies. However, please note that the Board does not offer sponsorships.

Would I need to provide a work permit?

Yes, if you are successful and require a work permit to work in the UK, the Board’s HR Department will contact you about this.

Working for us

Is there a probationary period?

All new employees must complete a minimum probationary period of 6 months.

Do you offer flexible working hours?

The normal working week is a 5-day week of 37 hours, excluding lunch intervals. You may be able to participate in the Board’s flexible working scheme. We have a formal process to consider requests for part-time and non-standard working patterns.

What kind of induction would I receive if I worked for the Board?

All staff receive corporate induction over their first 6 months, including an overview of the organisation, an escorted court visit (if applicable), equalities training, an introduction to key areas of the business and the Learning Centre, and local induction appropriate to their role.