https://www.slab.org.uk/advice-agencies/scottish-national-standards-for-information-and-advice-partners/list-of-agencies-already-accredited/
The Standards divide advice and information into three types:
You can find more detail about these definitions in the Types of Information and Advice under the SNSIAP section of this website.
An agency can be accredited at different Types for different topics, for example at Type I for housing, and Type II/III for welfare benefits.
The following list of agencies are accredited to provide advice in welfare benefits and/or money debt and/or housing. Accreditation awards at Type I only are listed separately from awards including accreditation at Type II/III.
Please link to an agency’s accreditation certificate for further details of their current accreditation.
Agency | Topic | Accreditation Type | Date of award | Certificate |
Forth Housing Association | Housing | Type I | 13 June 2017 | View |
Lothian Centre for Inclusive Living (LCiL) – Grapevine | Housing Welfare Benefits |
Type I | 13 June 2017 | View |
Gardeen Housing Association | Housing Money / Debt Welfare Benefits |
Type I | 12 April 2018 | View |
Pentland Housing Association | Housing | Type I | 06 July 2018 | View |
ng homes | Housing | Type I | 24 July 2018 | View |
Provanhall Housing Association | Housing Money / Debt Welfare Benefits |
Type I | 07 September 2018 | View |
Age Scotland Helpline | Housing Welfare Benefits |
Type I | 14 March 2019 | View |
South Ayrshire Council – Housing Options and Support Team | Housing | Type I | 27 January 2020 | View |
Greener Kirkcaldy | Money / Debt | Type I | 14 April 2020 | View |
Changeworks | Money / Debt | Type I | 18 September 2020 | View |
West of Scotland Regional Equality Council | Housing Money / Debt Welfare Benefits |
Type I | 31 March 2021 | View |
Agency | Topic | Accreditation Type | Date of award | Certificate |
Citizens Advice and Rights Fife (CARF) | Money / Debt Welfare Benefits |
Type II & III | 26 March 2018 | View |
Dumfries & Galloway Citizens Advice Service (DAGCAS) | Housing Money / Debt Welfare Benefits |
Type II & III | 31 May 2018 | View |
Citizens Advice Bureau Skye & Lochalsh | Housing Money / Debt Welfare Benefits |
Type II & III | 31 May 2018 | View |
Moray Council Financial Inclusion Service | Money / Debt Welfare Benefits |
Type II & III | 05 June 2018 | View |
Melville Housing Association | Welfare Benefits | Type II & III | 23 August 2018 | View |
Citizens Advice Bureau Nairn | Housing Money / Debt Welfare Benefits |
Type II & III | 04 September 2018 | View |
Community Health and Advice Initiative (CHAI) | Housing Money / Debt Welfare Benefits |
Type II & III | 12 September 2018 | View |
Citizens Advice Bureau West Lothian | Housing Money / Debt Welfare Benefits |
Type II & III | 25 September 2018 | View |
Link Housing Advice Service | Money / Debt Welfare Benefits |
Type II & III | 25 September 2018 | View |
Ayr Housing Aid Centre | Housing | Type II & III | 25 September 2018 | View |
FAIR Ltd (Family Advice and Information Resource) | Money / Debt Welfare Benefits |
Type II & III Type I |
26 September 2018 | View |
Castlemilk Law and Money Advice Centre | Housing Money / Debt Welfare Benefits |
Type II & III | 08 October 2018 | View |
Citizens Advice Bureau Caithness | Housing Money / Debt Welfare Benefits |
Type II & III | 09 October 2018 | View |
Perth & Kinross Council – Welfare Rights Team | Welfare Benefits | Type II & III | 10 October 2018 | View |
Western Isles Citizens Advice Service (WICAS) | Housing Money / Debt Welfare Benefits |
Type II & III | 12 October 2018 | View |
West Lothian Council – Advice Shop and Corporate Debt Team | Housing Money / Debt Welfare Benefits |
Type II & III | 08 November 2018 | View |
Orkney Islands Council – Housing Services | Housing | Type II & III | 11 December 2018 | View |
Hillhead Housing Association 2000 | Welfare Benefits | Type II & III | 13 December 2018 | View |
The Action Group | Money / Debt Welfare Benefits |
Type I Type II & III |
03 January 2019 | View |
Citizens Advice Bureau Clackmannanshire | Housing Money / Debt Welfare Benefits |
Type II & III | 22 January 2019 | View |
Community Housing Advocacy Project (CHAP) | Housing Money / Debt Welfare Benefits |
Type II & III | 07 February 2019 | View |
Govan Law Centre | Money / Debt Welfare Benefits |
Type II & III | 07 February 2019 | View |
Citizens Advice Bureau Dundee | Money / Debt Welfare Benefits |
Type II & III | 08 February 2019 | View |
Citizens Advice Bureau Coatbridge | Housing Money / Debt Welfare Benefits |
Type II & III Type I Type II & III |
20 February 2019 | View |
Falkirk Council Community Advice Service | Money / Debt Welfare Benefits |
Type II & III | 29 March 2019 | View |
Shelter Scotland | Housing Money / Debt Welfare Benefits |
Type II & III | 12 April 2019 | View |
Citizens Advice Bureau East Dunbartonshire | Housing Money / Debt Welfare Benefits |
Type II & III | 15 April 2019 | View |
Aberdeen City Council – Financial Inclusion Team | Money / Debt Welfare Benefits |
Type II & III | 03 May 2019 | View |
Citizens Advice Bureau Perth | Money / Debt Welfare Benefits |
Type II & III | 07 May 2019 | View |
Frontline Fife | Housing | Type II & III | 13 May 2019 | View |
Citizens Advice Bureau Haddington | Housing Money / Debt Welfare Benefits |
Type II & III | 16 May 2019 | View |
Citizens Advice Bureau Hamilton | Housing Money / Debt Welfare Benefits |
Type II & III | 03 June 2019 | View |
East Renfrewshire Council – Money Advice & Rights Team | Money / Debt Welfare Benefits |
Type II & III | 25 June 2019 | View |
Scottish Huntington’s Association | Money / Debt Welfare Benefits |
Type II & III | 25 June 2019 | View |
Legal Services Agency | Housing Money / Debt Welfare Benefits |
Type II & III Type I Type I |
25 June 2019 | View |
GEMAP | Money / Debt Welfare Benefits |
Type II & III | 03 July 2019 | View |
Citizens Advice Bureau Orkney | Housing Money / Debt Welfare Benefits |
Type II & III | 29 July 2019 | View |
Citizens Advice Bureau Easterhouse | Housing Money / Debt Welfare Benefits |
Type II & III | 06 August 2019 | View |
Citizens Advice Bureau Motherwell | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
29 August 2019 | View |
Citizens Advice Bureau Greater Pollok | Housing Money / Debt Welfare Benefits |
Type II & III | 26 September 2019 | View |
Citizens Advice Bureau Airdrie | Housing Money / Debt Welfare Benefits |
Type II & III | 30 October 2019 | View |
Dundee North Law Centre | Housing Money / Debt Welfare Benefits |
Type II & III | 30 October 2019 | View |
Citizens Advice Bureau Falkirk | Housing Money / Debt Welfare Benefits |
Type II & III | 30 October 2019 | View |
Inverclyde Council | Money / Debt Welfare Benefits |
Type II & III | 07 November 2019 | View |
North Lanarkshire Council – Financial Inclusion Team | Money / Debt Welfare Benefits |
Type II & III | 07 November 2019 | View |
Brooksbank Debt and Benefit Advice Service | Money / Debt Welfare Benefits |
Type II & III | 08 November 2019 | View |
Citizens Advice Bureau East & Central Sutherland | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
18 November 2019 | View |
Citizens Advice Bureau Drumchapel | Housing Money / Debt Welfare Benefits |
Type II & III | 30 December 2019 | View |
Citizens Advice Bureau Angus | Money / Debt Welfare Benefits |
Type II & III | 27 January 2020 | View |
Citizens Advice Bureau Roxburgh & Berwickshire | Housing Money / Debt Welfare Benefits |
Type II & III | 05 February 2020 | View |
Citizens Advice Bureau Shetland Islands | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
06 February 2020 | View |
Citizens Advice Bureau Cumbernauld & Kilsyth | Housing Money / Debt Welfare Benefits |
Type II & III Type I Type II & III |
17 February 2020 | View |
Citizens Advice Bureau Glasgow North West | Housing Money / Debt Welfare Benefits |
Type II & III | 07 April 2020 | View |
Citizens Advice Bureau Clydesdale | Housing Money / Debt Welfare Benefits |
Type II & III | 07 April 2020 | View |
Money Matters Money Advice Centre | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
08 April 2020 | View |
Citizens Advice Bureau Lochaber | Housing Money / Debt Welfare Benefits |
Type II & III | 20 April 2020 | View |
Citizens Advice Bureau Ross & Cromarty | Housing Money / Debt Welfare Benefits |
Type II & III | 26 May 2020 | View |
Stirling Council – Advice Services & Welfare Reform Team |
Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
23 June 2020 | View |
Citizens Advice Bureau Denny and Dunipace | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
05 February 2021 |
View |
Citizens Advice Bureau North West Aberdeenshire | Housing Money / Debt Welfare Benefits |
Type II & III Type II & III Type I |
22 February 2021 |
View |
South Ayrshire Council Information and Advice Hub | Money / Debt Welfare Benefits |
Type II & III | 09 March 2021 | View |
Kincardine and Mearns CAB | Housing Money / Debt Welfare Benefits |
Type I Type II & III Type II & III |
19 April 2021 | View |
East Ayrshire Citizens Advice Bureau | Housing Money / Debt Welfare Benefits |
Type II & III Type II & III Type II & III |
20 April 2021 | View |