https://www.slab.org.uk/advice-agencies/scottish-national-standards-for-information-and-advice-partners/list-of-agencies-already-accredited/
The Standards divide advice and information into three types:
You can find more detail about these definitions in the Types of Information and Advice under the SNSIAP section of this website.
An agency can be accredited at different Types for different topics, for example at Type I for housing, and Type II/III for welfare benefits.
The following list of agencies are accredited to provide advice in welfare benefits and/or money debt and/or housing. Accreditation awards at Type I only are listed separately from awards including accreditation at Type II/III.
Please link to an agency’s accreditation certificate for further details of their current accreditation.
Agency | Topic | Accreditation Type | Date of award | Award extended to | Certificate |
Forth Housing Association | Housing | Type I | 13 Jun 2017 | 13 Dec 2020 | View |
Lothian Centre for Inclusive Living (LCiL) – Grapevine | Housing Welfare Benefits |
Type I | 13 Jun 2017 | 13 Dec 2020 | View |
Provanhall Housing Association | Housing Money/Debt Welfare Benefits |
Type I | 7 Sep 2018 | 7 Mar 2022 | View |
Age Scotland Helpline | Housing Welfare Benefits |
Type I | 14 Mar 2019 | 14 Sep 2022 | View |
South Ayrshire Council – Housing Options and Support Team | Housing | Type I | 27 Jan 2020 | 27 Jul 2023 | View |
Greener Kirkcaldy | Money/Debt | Type I | 14 Apr 2020 | 14 Oct 2023 | View |
Changeworks | Money/Debt | Type I | 18 Sep 2020 | 18 Mar 2024 | View |
West of Scotland Regional Equality Council | Housing Money/Debt Welfare Benefits |
Type I | 31 Mar 2021 | 30 Sep 2024 | View |
Agency | Topic | Accreditation Type | Date of award | Award extended to | Certificate |
Citizens Advice and Rights Fife (CARF) | Money/Debt Welfare Benefits |
Type II & III | 26 Mar 2018 | 26 Sep 2021 | View |
Moray Council Financial Inclusion Service | Money/Debt Welfare Benefits |
Type II & III | 5 Jun 2018 | 5 Dec 2021 | View |
Citizens Advice Bureau Nairn | Housing Money/Debt Welfare Benefits |
Type II & III | 4 Sep 2018 | 4 Mar 2022 | View |
Community Health and Advice Initiative (CHAI) | Housing Money/Debt Welfare Benefits |
Type II & III | 12 Sep 2018 | 12 Mar 2022 | View |
Citizens Advice Bureau West Lothian | Housing Money/Debt Welfare Benefits |
Type II & III | 25 Sep 2018 | 25 Mar 2022 | View |
Castlemilk Law and Money Advice Centre | Housing Money/Debt Welfare Benefits |
Type II & III | 8 Oct 2018 | 8 Apr 2022 | View |
Citizens Advice Bureau Caithness | Housing Money/Debt Welfare Benefits |
Type II & III | 9 Oct 2018 | 9 Apr 2022 | View |
Perth & Kinross Council – Welfare Rights Team | Welfare Benefits | Type II & III | 10 Oct 2018 | 10 Apr 2022 | View |
Western Isles Citizens Advice Service (WICAS) | Housing Money/Debt Welfare Benefits |
Type II & III | 12 Oct 2018 | 12 Apr 2022 | View |
West Lothian Council – Advice Shop and Corporate Debt Team | Housing Money/Debt Welfare Benefits |
Type II & III | 8 Nov 2018 | 8 May 2022 | View |
Orkney Islands Council – Housing Services | Housing | Type II & III | 11 Dec 2018 | 11 Jun 2022 | View |
Hillhead Housing Association 2000 | Welfare Benefits | Type II & III | 13 Dec 2018 | 13 Jun 2022 | View |
The Action Group | Money/Debt Welfare Benefits |
Type I Type II & III |
3 Jan 2019 | 3 Jul 2022 | View |
Citizens Advice Bureau Clackmannanshire | Housing Money/Debt Welfare Benefits |
Type II & III | 22 Jan 2019 | 22 Jul 2022 | View |
Community Housing Advocacy Project (CHAP) | Housing Money/Debt Welfare Benefits |
Type II & III | 7 Feb 2019 | 7 Aug 2022 | View |
Govan Law Centre | Money/Debt Welfare Benefits |
Type II & III | 7 Feb 2019 | 7 Aug 2022 | View |
Citizens Advice Bureau Dundee | Money/Debt Welfare Benefits |
Type II & III | 8 Feb 2019 | 8 Aug 2022 | View |
Citizens Advice Bureau Coatbridge | Housing Money/Debt Welfare Benefits |
Type II & III Type I Type II & III |
20 Feb 2019 | 20 Aug 2022 | View |
Falkirk Council Community Advice Service | Money/Debt Welfare Benefits |
Type II & III | 29 Mar 2019 | 29 Sep 2022 | View |
Shelter Scotland | Housing Money/Debt Welfare Benefits |
Type II & III | 12 Apr 2019 | 12 Oct 2022 | View |
Citizens Advice Bureau East Dunbartonshire | Housing Money/Debt Welfare Benefits |
Type II & III | 15 Apr 2019 | 15 Oct 2022 | View |
Aberdeen City Council – Financial Inclusion Team | Money/Debt Welfare Benefits |
Type II & III | 3 May 2019 | 3 Nov 2022 | View |
Citizens Advice Bureau Perth | Money/Debt Welfare Benefits |
Type II & III | 7 May 2019 | 7 Nov 2022 | View |
Frontline Fife | Housing | Type II & III | 13 May 2019 | 13 Nov 2022 | View |
Citizens Advice Bureau Haddington | Housing Money/Debt Welfare Benefits |
Type II & III | 16 May 2019 | 16 Nov 2022 | View |
Citizens Advice Bureau Hamilton | Housing Money/Debt Welfare Benefits |
Type II & III | 3 Jun 2019 | 3 Dec 2022 | View |
East Renfrewshire Council – Money Advice & Rights Team | Money/Debt Welfare Benefits |
Type II & III | 25 Jun 2019 | 25 Dec 2022 | View |
Scottish Huntington’s Association | Money/Debt Welfare Benefits |
Type II & III | 25 Jun 2019 | 25 Dec 2022 | View |
Legal Services Agency | Housing Money/Debt Welfare Benefits |
Type II & III Type I Type I |
25 Jun 2019 | 25 Dec 2022 | View |
GEMAP | Money/Debt Welfare Benefits |
Type II & III | 3 Jul 2019 | 3 Jan 2023 | View |
Citizens Advice Bureau Orkney | Housing Money/Debt Welfare Benefits |
Type II & III | 29 Jul 2019 | 29 Jan 2023 | View |
Citizens Advice Bureau Easterhouse | Housing Money/Debt Welfare Benefits |
Type II & III | 6 Aug 2019 | 6 Feb 2023 | View |
Citizens Advice Bureau Motherwell | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
29 Aug 2019 | 28 Feb 2023 | View |
Citizens Advice Bureau Greater Pollok | Housing Money/Debt Welfare Benefits |
Type II & III | 26 Sep 2019 | 26 Mar 2023 | View |
Citizens Advice Bureau Airdrie | Housing Money/Debt Welfare Benefits |
Type II & III | 30 Oct 2019 | 30 Apr 2023 | View |
Dundee North Law Centre | Housing Money/Debt Welfare Benefits |
Type II & III | 30 Oct 2019 | 30 Apr 2023 | View |
Citizens Advice Bureau Falkirk | Housing Money/Debt Welfare Benefits |
Type II & III | 30 Oct 2019 | 30 Apr 2023 | View |
Inverclyde Council | Money/Debt Welfare Benefits |
Type II & III | 7 Nov 2019 | 7 May 2023 | View |
North Lanarkshire Council – Financial Inclusion Team | Money/Debt Welfare Benefits |
Type II & III | 7 Nov 2019 | 7 May 2023 | View |
Brooksbank Debt and Benefit Advice Service | Money/Debt Welfare Benefits |
Type II & III | 8 Nov 2019 | 8 May 2023 | View |
Citizens Advice Bureau East & Central Sutherland | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
18 Nov 2019 | 18 May 2023 | View |
Citizens Advice Bureau Drumchapel | Housing Money/Debt Welfare Benefits |
Type II & III | 30 Dec 2019 | 30 Jun 2023 | View |
Citizens Advice Bureau Angus | Money/Debt Welfare Benefits |
Type II & III | 27 Jan 2020 | 27 Jul 2023 | View |
Citizens Advice Bureau Roxburgh & Berwickshire | Housing Money/Debt Welfare Benefits |
Type II & III | 5 Feb 2020 | 5 Aug 2023 | View |
Citizens Advice Bureau Shetland Islands | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
6 Feb 2020 | 6 Aug 2023 | View |
Citizens Advice Bureau Cumbernauld & Kilsyth | Housing Money/Debt Welfare Benefits |
Type II & III Type I Type II & III |
17 Feb 2020 | 17 Aug 2023 | View |
Citizens Advice Bureau Glasgow North West | Housing Money/Debt Welfare Benefits |
Type II & III | 7 Apr 2020 | 7 Oct 2023 | View |
Citizens Advice Bureau Clydesdale | Housing Money/Debt Welfare Benefits |
Type II & III | 7 Apr 2020 | 7 Oct 2023 | View |
Money Matters Money Advice Centre | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
8 Apr 2020 | 8 Oct 2023 | View |
Citizens Advice Bureau Lochaber | Housing Money/Debt Welfare Benefits |
Type II & III | 20 Apr 2020 | 20 Oct 2023 | View |
Citizens Advice Bureau Ross & Cromarty | Housing Money/Debt Welfare Benefits |
Type II & III | 26 May 2020 | 26 Nov 2023 | View |
Stirling Council – Advice Services & Welfare Reform Team | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
23 Jun 2020 | 23 Dec 2023 | View |
Citizens Advice Bureau Denny and Dunipace | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
5 Feb 2021 | 5 Aug 2024 | View |
Citizens Advice Bureau North West Aberdeenshire | Housing Money/Debt Welfare Benefits |
Type II & III Type II & III Type I |
22 Feb 2021 | 22 Aug 2024 | View |
South Ayrshire Council Information and Advice Hub | Money/Debt Welfare Benefits |
Type II & III | 9 Mar 2021 | 9 Sep 2024 | View |
Kincardine and Mearns CAB | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
19 Apr 2021 | 19 Oct 2024 | View |
East Ayrshire Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II & III | 20 Apr 2021 | 20 Oct 2024 | View |
Moray Citizens Advice Bureau | Housing Welfare Benefits |
Type II & III | 28 Jun 2021 | 28 Dec 2024 | View |
Dalkeith and District Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
12 Jul 2021 | 12 Jan 2025 | View |
West Dunbartonshire Council (Working 4 U) | Money/Debt Welfare Benefits |
Type II & III | 17 Aug 2021 | 17 Feb 2025 | View |
Banff & Buchan Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
18 Aug 2021 | 18 Feb 2025 | View |
Musselburgh & District Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
26 Oct 2021 | 26 Oct 2024 | View |
Parkhead Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II & III | 8 Nov 2021 | N/A | View |
Melville Housing Association | Welfare Benefits | Type II & III | 18 Nov 2021 | N/A | View |
Citizens Advice Edinburgh | Housing Money/Debt Welfare Benefits |
Type II & III | 6 Dec 2021 | N/A | View |
Govan Housing Association | Money/Debt Welfare Benefits |
Type II & III | 6 Dec 2021 | N/A | View |
Citizens Advice Bureau Skye & Lochalsh | Housing Money/Debt Welfare Benefits |
Type II & III | 13 December 2021 | N/A | View |
Citizens Advice Bureau Bridgeton | Housing Money/Debt Welfare Benefits |
Type II & III | 23 December 2021 | N/A | View |
Citizens Advice Bureau West Dunbartonshire | Housing Money/Debt Welfare Benefits |
Type II & III Type I Type II & III |
23 December 2021 | N/A | View |
Dumfries & Galloway Citizens Advice Service (DAGCAS) | Housing Money/Debt Welfare Benefits |
Type II & III | 13 January 2022 | N/A | View |
Rutherglen & Cambuslang Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type II & III | 20 January 2022 | N/A | View |
Prospect Community Housing | Housing Money/Debt Welfare Benefits |
Type I Type I Type II & III |
22 February 2022 | N/A | View |
Link Housing Advice Service | Money/Debt Welfare Benefits |
Type II & III | 19 April 2022 | N/A | View |
Aberdeen Citizens Advice Bureau | Housing Money/Debt Welfare Benefits |
Type I Type II & III Type II & III |
19 April 2022 | N/A | View |
Ayr Housing Aid Centre | Housing | Type II & III | 29 April 2022 | N/A | View |
FAIR Ltd (Family Advice and Information Resource) | Welfare Benefits | Type II & III | 5 May 2022 | N/A | View |