Introducing the new Prior Approval online form (previously known as Sanction)
5 January 2026
Access to LAOL will be down Monday 12 January, 6pm to 9pm, so we can launch new prior approval screens as part of system improvements to reduce admin for all.
Legal Aid Online (LAOL) will not be available on Saturday 20 September from 7pm to 10pm so we can deploy essential maintenance updates.
Legal Aid Online
LAOL downtime scheduled: Wednesday 16 July, 5:30pm – New Block Transfer form
11 July 2025
Legal Aid Online (LAOL) will not be available Wednesday 16 July, 5.30pm until 7pm, so we can deploy an updated version of the online block transfer form.
Legal Aid Online
UPDATED: Online system back online
12 May 2025
The issue with our comms provider preventing access to LAOL has now been resolved
All solicitor updates
Automation of processing overpayments for solicitor accounts
24 February 2025
We are automating our process for the recovery of overpayments from March 2025 for better efficiency for both our account holders and finance administrators.
Civil
FAQs: Start and Stop times – civil and children’s accounts
19 February 2025
Clarity on queries raised in webinar sessions when Start & Stop times for time-based work items in Civil & Children’s accounts were introduced December 2024.
All solicitor updates
LAOL downtime scheduled: Friday 3 January, 5.30pm
27 December 2024
Access to Legal Aid Online (LAOL) will be unavailable Friday 3 January from 5.30pm until 8am on Saturday 4 January for essential maintenance and upgrades.
All solicitor updates
LAOL: improvements to our online system
7 August 2024
This update is to inform you of system enhancements made to Legal Aid Online (LAOL) and further improvements planned for the autumn
