Legal Aid Online

Legal aid online allows firms to easily and securely apply for, progress and track legal aid applications and accounts electronically. It is available through the internet.

Did you know:

• 100% of firms are now using Legal Aid Online to process all their legal aid applications.
• Currently, nearly 90% of firms are using Legal Aid Online for some or all of their accounts.

Mandates

Mandates for all legal aid types can be downloaded from Online mandates.

Latest update

Update - 5 September 2012 - We are currently introducing a new debt management system which will improve our handling of debts owed to the Board, such as contributions and expenses. It will also bring a number of benefits, including the ability for people to pay by direct debit. Read more

Update - 20 July 2012 - We are making significant changes to the Legal Aid Online financial verification process for Advice and Assistance, which will be implemented from Friday 27th July 2012. The changes are detailed here.

All previous updates can be accessed here.

E-newsletters

We issue regular newsletters by e-mail to all firm administrators registered for Legal Aid Online. These e-newsletters provide useful information about developments, online improvements and forthcoming events.

The latest edition is:

March 2013 e-newsletter.

Previous editions of e-newsletters can be accessed here.

Upcoming events

There are currently no scheduled upcoming events.

Please also see the Updates and upcoming events page for more information.

Scanning guidance

For advice on scanning and adding attachments in Legal Aid Online, please see the Scanning Guidance document.

Please see below guidance on the various pages of the Legal Aid Online webpages:

• Getting started and technical info – provides guidance on how to register for Legal Aid Online. Also provides details and minimum technical requirements to be able to use Legal Aid Online.
  
• E-learning/online guidance – Provides a link to the extensive range of online learning packages for users, plus helpful guidance documents regarding common Legal Aid Online issues experienced by users.
  
• Mandates – a mandates table giving quick access to the full range of online mandates.
  
• Updates/upcoming events - provides details and links to previous updates, and provides information on upcoming events such as legal aid online seminars.
  
• Contacts and online feedback – contact details in case of technical issues, in-house training, and also a link to the legal aid online feedback form.