Availability of advice and assistance

Availability of advice and assistance

• Definition of advice and assistance
• Matters covered by civil advice and assistance
• Granting standard advice and assistance
• Matters covered by a diagnostic interview
• Choosing the correct A&A category code: Civil or Children’s
• Diagnostic advice and assistance matter categories
• Policy and procedure where providing a diagnostic interviews only or multiple interviews
• Moving from a diagnostic interview to standard advice and assistance: when and how to do this
• Approved subject matters for standard advice and assistance: deciding whether a matter is ‘distinct’
• Civil advice and “representation”: steps that can and cannot be taken before a court or tribunal
• Relationship with civil legal aid applications
• Who may provide civil advice and assistance?
• Who can receive advice and assistance?
• Commencement of advice and assistance: the relevant date
• The role of unqualified persons in the provision of advice and assistance
• Questions to ask your client in determining whether to grant advice and assistance
• Client information and satisfying yourself on eligibility before granting
• List of your responsibilities
• TOOL: apply for/oppose an order under the Adults with Incapacity (Scotland) Act 2000